Recently purchased a made to measure shade sail from here, they were great as we are from the country they were unable to provide us with a free measuring service but the staff asked many questions about where we need the shade sail, the size of the area if needed to cover, what sort of colour tones we had around the home etc etc. They gave us a quote based on the information that we supplied and I am happy to say they stuck to the quoted price even though we didn't decide to purchase until three weeks later