Sydney Smiles Dental

4.8
based on 87 reviews

Customer Approved
“We make customer
service a priority”

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87 reviews about Sydney Smiles Dental

verified email - 23 Apr 2015

Friendliest dentist and staff this side of the bridge! Dr Lee has done an amazing job fixing my teeth and grinding in my sleep issue. He is a bit of a perfectionist but I can't complain since that only means I'm in good care. The night guard he made has fixed my grinding issue and I don't have jaw pain when I wake up. Oh and a bonus - NO SURCHAGE ON AMEX!

Approximate cost: $190

Thank you so much for a lovely review davidp244, the whole team really loved reading this positive feedback. We all wish you a fantastic week and look forward to seeing you again.

verified email - 20 Apr 2015

Staff are very professional and friendly- always willing to help.
Dr Lee really goes out of his way to make sure your happy with everything and tries his best to address any concerns.
The clinic is out of my way but worth the drive as I know I am getting the service and results I want.
Highly recommend the clinic.

Wow, What a lovely review. Thank you so much tahirahi, the whole team loved this. Glad to gear you care about the service and glad that you feel we provide the quality you deserve.

Anonymous
verified email - 20 Apr 2015

Great experience at Sydney Smiles Dental, usually I am a bit fearful when it comes to dentists, but I over came this when I saw Dr Lee. 5 stars! great service

Thank you for your review, we really appreciate the time it takes. we look forward to seeing you again.

20 Apr 2015

I have been to a few dentists about my sensitive gums, I have had many opinions and treatments over the years.
I have been unhappy elsewhere so found Dr Lee online. I have been well looked after here and my gums are settling down with the careful treatment thank you Dr Lee and Clinical staff.

Approximate cost: $180

Thank you for your review romeoj324.
The team really appreciated reading your thoughts. We love to receive great feedback and look forward to seeing you again.

verified email - 20 Apr 2015

After my appointment last week with Dr Marcel Lee I found myself thinking why did I ever get nervous at the Dentists. He was welcoming and gentle.
His bedside manner was cheerful and knowledgeable. The staff were helpful and looked after me with a drink and a chat before and after my appointment.
I had a consultation and quick check and I am happy to say that I look forward to seeing them again. I highly recommend Sydney Smiles Dental as a breath of fresh air. Thank you.

Approximate cost: $70

Thank you for your kind review samanathaf351.
The Sydney Smiles Dental team loved sharing it at our last team meeting.
Your kindness made our week.
We happily look forward to seeing you again.

09 Apr 2015

best experience with Dr. Marcel Lee and his staff, after not being to a dentist for 10+ years. he took me in and is helping get the perfect smile that i have wished for 30+ years now. wouldn't recommend any other dentist other then Dr. Lee

Approximate cost: $0.

Thank you for your review kateo364.
Dr Lee and the team really appreciate receiving such great feedback.
We happily look forward to seeing you again.

Anonymous
24 Feb 2015

Great experience. They managed very well even when they were one support staff down. There was a bit of a wait to start with but once things got going it was fine. Dr Lee is extremely knowledgeable. He is an expert in his field.

Approximate cost: $200

kabs 24 Feb 2015

Thankyou for your review 1001, the whole team at Sydney smiles dental read it and we really appreciate the time it takes. Thankyou.

Thank you for your review and kind words, we really appreciate your time.

verified email - 27 Jan 2015

My experience at Sydney Smiles Dental has been excellent!

Dr Lee is one of those few dentists that can actually do what he says he can do. I have seen him several times now, as I am having a lot of complicated dental work done, but from my first visit he has shown himself to be a professional person who cares about his patients. He explains exactly what will happen and how he will do it, which I found reassuring.

Dr Lee's warm personality and practical knowledge of the latest techniques promotes the trust that is well deserved. He has proven his skills to me during my recent dental surgery which included: molds (for a temporary plate); tooth extraction; bridge modification (temporary); double sinus lift; and bone graft. Although a sinus lift is often a delicate procedure (I researched this beforehand), Dr Lee performed it smoothly, and even took the time out to show one of his newer dental assistants about the procedure, thereby adding to their professional knowledge.

In the next few months I will be having two teeth implanted and some other minor work done, and feel 100% confident that Dr Lee will do it well. He also took my financial position into account, as I only work casually, when working out his charges. He gave me a detailed costing of how much everything would be, and explained my other options and their costs, before any surgery took place. That gave me time to make my decision.

Finally, the office staff working for Sydney Smiles are very professional and friendly. Even when I was a little nervous, their warm smiles and caring personalities were reassuring. They always texted me a day or two prior to my appointments, to remind me, which I found helpful.

I would highly recommend Sydney Smiles for your dental work, whether it's a simple clean or a complex surgical procedure. Having experienced it, I know.

Your review is fantastic Pat99. Thank you so much for your kind words. The whole team read it and appreciated your time and loved it. We all look forward to seeing you again.

verified email - 07 Jan 2015

I visited this practice today as I have pains on one of the tooth which just had fillings two months ago. The previous dentist did not talk to me too much and after my filling done she went straight to next client. Only left her assistant to tell me that I should do a crown and the cost of it.
This practice is quite different. The reception is very nice and Dr Lee is also very nice and professional! He started by asking me what was the problem and then checked my tooth. He explained clearly to me what caused pain (even did the drawing) and what are the treatment options available and pros and cons of each. He also provided me with a treatment plan which detailing each treatment and cost. I decided to proceed with the root canal. As the pain is quite intense and sharp, Dr Lee even moved his schedule so I can start the root canal today. Very impressed with the overall service and treatment! Definitely a very nice ,caring and professional dentist who will treat you personally. I will recommend him to all my friends!

Thank you very much for your lovely review Annie8, The team at Sydney Smiles Dental appreciate the time it takes to write a review. We look forward to seeing you again

23 Nov 2014

Absolutely terrified of the dentist due to previous traumas. Dr Lee put me completely at ease, did a fantastic job, explained everything as it happened, and caused me no pain what so ever.

Thank you so much for your review lynnb6, the Sydney Smiles Dental team loves to look after all our patients and we thank you so much for your review and look forward to seeing you again.

samanthaf351 20 Apr 2015

Thank you for your review Lynnb6, I agree.

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