Tame That Computer

4.9
based on 169 reviews

169 reviews about Tame That Computer

verified email - 20 Jun 2013

My business purchased a new computer system. The service was out standing! From the time I rang and told Tame That Computer what we needed, till the time the new package was installed was only 2 days. They also transferred all of our files from the old hard drive to the new one. The after sales service as well as the remote services was also outstanding. I have found Tame that Computer, that nothing is too hard for them to do for their customers and the staff is exceptionally friendly. Andy the owner is a great guy, he was there to take calls from a member of my staff very early (7.30am) of a morning, no-one else I know has done that in the past. I will recommend Tame that Computer to any-one without hesitation! The price was better than any where else for what I needed!

Approximate cost: $1570.00

Tame That Computer 20 Jun 2013

Thanks Rubicof!

Always been a pleasure to deal with you, too.

Computers in a business situation fit into two categories; when they're working, they're invisible - last thing on our minds. When they're broken, or slow, they are a huge pain in the neck.

As a computer service company, the most important thing to us it to get the computer back to invisible, so you can get on with making money and looking after your customers.

verified email - 17 Jun 2013

We have multiple computers in our household and business and have used the services of Tame That Computer every year for the last ten years. The honesty and integrity of this team is second to none in this industry. There speed of service, expertise and level of customer care and communication is highly outstanding and a benchmark for all others in the service industry to aspire to !

Tame That Computer 18 Jun 2013

Thanks Terry.

You've been in business a long time yourselves and we really appreciate the good vibes.

verified email - 28 May 2013

We have a yearly Service contract to look after our network of computers which gives us peace of mind and virtually no down time, any problems are quickly fixed and done on site

Tame That Computer 18 Jun 2013

Thanks Leigh.

We're really putting an emphasis on service contracts this year. $250 per computer gets all labour unconditionally free on any one machine we've made (this is of course free for the first year). This includes remote support and any work needed at the workshop in Kurri Kurri. Better than paying for everything piecemeal.

verified email - 24 May 2013

I had my computer built there. Had my services performed and anything else that needed doing goes straight to Andy at Tame that computer. Highly recommend the whole team. They are great fun and very professional.

Tame That Computer 18 Jun 2013

Hi Julieann.

Thanks for the review. Most of our work is from long-term customers, their friends and colleagues. The referrals really help and your kind words are much appreciated.

verified email - 23 May 2013

Krazy things with my E mail not wanting to send or receive ..had Andy pulling out all stops to find the reason ..have reviewed this business before , just like to say I am glad I have Andy and the boys to turn to..... Can't say that everywhere ...
Top stuff .. Tame That Computer ...

kellys34 02 Jun 2013

i was actually ready to throw my computer...thanks to these guys..i have a brand new laptop...and can now get on with the work i do fulltime cheers guys,,u saved me from buying a new one

Tame That Computer 18 Jun 2013

Thanks Carol.

We've been through a few confusing problems together and got them all sorted. Computers can be confusing and the problems hard to describe, but with a little time and communication it all works out in the end.

Tame That Computer 18 Jun 2013

Hey Kelly - Glad to know we saved the day on that one. Hate throwing away good computers. Got a well deserved reputation as a skintflint and want to hang on to it!

verified email - 19 May 2013

Tame That Computer built me a really nice new gaming system with all the bells and whistles!
After I explained to Andy at Tame That Computer what I wanted to use a new computer for, he made some recommendations and gave me specs, warranty and a price so I could compare them with quotes I had from other suppliers.
Unlike numerous computer sales people I've dealt with in the past, Andy never at any time tried to convince me that I needed a better system than the one I was looking for or sell me "add-ons".
I shopped around but couldn't find anyone that came close to Tame That Computer's friendly service, quality of components, warranty, value for money or speed of build.
Andy had a similar spec PC in his shop at the time which he very kindly demonstrated and let me test to my hearts content - something I have never experienced during many previous PC and laptop purchases.
I was impressed with Andy's wealth of computer knowledge and decided I would rather spend my money on a good looking machine that was built and tested properly, didn't come with a bag full of unwanted trial software and was backed by an excellent warranty and after sales service which is second-to-none!
I was told that it may take two or three days to procure the parts, build, install software and test my new PC for me.
Pleasantly Surprised, I received a call from Andy the following day - he informed me that my new computer was ready to go!
I can't praise Andy and his staff at Tame That Computer enough - they really go out of their way to look after their customers.
Purchasing a new computer system from Tame That Computer was a wonderful experience for me, it far exceeded my expectations and I was treated like a real person, not just someone to extract money from.
I would gladly recommend Andy and his staff to anyone having computer problems or looking to purchase a new system.

Tame That Computer 18 Jun 2013

Thanks mate!

Love building new systems tailored for folks. After almost three decades of doing it, I still get a big kick out of knowing we've made something just perfect.

verified email - 18 May 2013

I had the hinges replaced on my laptop
Andy and the team were at the shop at 6.30 that made it great for the drop off - parts were ordered the same day and computer fixed in super fast time
I have had used Tame That Computer several times now and alway recommend them to my friends and they too get a fantastic service.
Thanks guys appreciate you

Simon Whitaker
ABC Jumping Castle Hire
www.abcjumpingcastlehire.com
0432266278

Approximate cost: $130

worldholiday 19 May 2013

Thanks for sharing your experience. Great to see their are reliable and capable experts out there.

Tame That Computer 18 Jun 2013

Hi Simon.

Personally, I hate doing hinge repairs, but Ben and Trevor (our top technicians) are fantastic at them. One of these days, I'll have to put up a little film of them doing it - it's so fiddly, but well worth it to save a good computer from the scrapheap.

verified email - 13 May 2013

Extremely helpful and friendly, have dealt with this company for quiet sometime and always have helped without hesitation and in a way that makes you feel very comfortable. GREAT CUSTOMER SERVICE. Thoroughly recommended

Tame That Computer 18 Jun 2013

Thanks, Chooch.

Lovely to get a pat on the back. The lads work their heads off at the benches, often on six or seven computers at the same time and they still manage to be understanding. The key thing for us as computer experts is to remember that we know nearly nothing about anything else. Makes it easier to relate to our customers.

verified email - 11 May 2013

Service computer, remove virus's, install new programes!

Quick friendly service at reasonable rates!

Very good opening times i.e. 6 days per week!

Very good knowledge of computer service requirements!

Approximate cost: $130.00

Tame That Computer 18 Jun 2013

Thanks, Chris.

I should get you to write something for our next leaflet drop! Yeah, we open long hours. With a bunch of kids, we have to work pretty hard to keep all the plates in the air (and on the table), but it is good to deal with so many decent folks.

verified email - 10 May 2013

The guys were really helpful, I need a new computer for work and they went above and beyond to get me one up and running ASAP. Would recommend to everyone!

Approximate cost: $700.00

Tame That Computer 18 Jun 2013

Thanks, Christina.

Business has been pretty hard over the last few years for all of us. Seen a lot of places go under. The most important thing for business is to get back to work as quickly as possible and we're right onto that priority.

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