2 reviews about Telstra Shop

verified email - 03 Jul 2013

The staff here are friendly and try to be helpful. Unfortunately it is a very busy shop and not easy to get service. Generally when I have waited around and been served I have had my problem's solved except for the last time I went there when the person serving me didn't seem to have a lot of idea about what he was doing and he set up my phone all wrong. This was unusual though as usually they seem to do the right thing.

reviewer-guy 04 Jul 2013

It's unfortunate when you receive that kind of service when you would expect that they would have all the knowledge you need.

verified email - 08 Jan 2013

Staff here always seem friendly but it is a very busy store! I bought a brand new phone which was faulty; they sent it back to see if it could be fixed and 2 weeks later issued me with a new phone. Would have been awesome if the first phone had worked or if they had replaced it on the spot rather than the 2 week wait....

Approximate cost: $700

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