It's funny that small businesses complain about us going to "corporate" retailers, but sometimes the little guys don't help themselves and give us no real choice. And I often wonder why people go into retail jobs if they don't like people, or dealing with the public. I used to like coming to this store, but last time I visited here, the owner was being so rude to another customer, (somewhat elderly), and then told her never to return to the store, over a ball of wool or something ridiculous like that. She then complained to me about customers coming into her store for her expert advice but buy nothing, then go to Spotlight for what they need. Expert advice? Really?.
What I usually like about tiny, specialist retailers is their point of difference, & their know-how. You might not buy something every time you visit, but you'll go back there, when you need something because they are usually helpful, but more importantly, treat you like you're special. But the owner here does neither. Everything is overpriced & there's not much here that you can't get from Spotlight or Lincraft. And what used to be the "hat room" is simply a junk room now. Save yourself a wasted trip. The owner here needs to step back and put someone in charge that actually likes people.