The Bug Guy

When was your business founded?

2020

What guarantees or warranties do you offer, if any?

6 Month for general pest treatments excluding German cockroaches

What is your level of experience in this line of work?

20 years in the industry

What certifications, qualifications or awards has your business received?

Cert 3 asset maintenance - pest management
Termite qualified
AEPMA membership
Pest Cert
Termidor accreditation
Exterra accreditation
Termseal accreditation
Greenzone accreditation

What is your fee structure like? Fixed fees? Hourly rates?

Fixed fees

What are your current prices (fixed and variable)?

Variable

Are you a member of any professional / industry associations?

AEPMA

What is your favourite thing about your job?

Solving peoples problems

What are your payment terms and conditions? Do you offer payment plans? Afterpay? Interest-free terms?

Payment plans can be arranged

What makes you unique compared to your competitors?

Fully licensed and qualified with 20 years of experience in all fields of pest control including termites and bird proofing

What insurance do you hold, and what value are you covered for?

Public liability and Professional Indemnity for $20m

How quickly can work be completed? What are your turnaround times? Do you offer same-day service?

If it is possible to do same day service but if not within 48 hours

Do you have a favourite client story you'd like to share?

Client has a house in Sydney but lives in North coast. He needed a pest controller he could trust to treat his termite issue and give access will he is away. After a few minutes he was comfortable and trusting enough to give me the keys and sort out the termite issue while he is away.

Do you have any special offers? Do you offer any bulk or volume discounts?

Discounts given to larger recurring jobs like strata or commercial.
Special promos are advertised through social media