The Clear Skin Clinic

4.9
based on 176 reviews

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176 reviews about The Clear Skin Clinic

verified email - 02 Oct 2010

I just moved from California to Sydney a few months ago. I typically get extractions done a few times a year just to keep my skin maintained. I found out about CSC from this site, and made an appointment because it had such great reviews.

On the day of my appointment, I walked into the waiting area and no one was at the desk. I stood around for a few minutes before wandering into the back asking, "Hello??" A French (?) girl came out and directed me to lie on a table. I'm not sure what her name was; she never introduced herself to me or asked who I was or even bothered to talk to me.

The girl washed my face with soap and water and left. After about 10 minutes, she told me to move to a different room. There, she turned on a steamer and left again. A few minutes later, she came back and started poking at my skin.

"You have no acne," she said.

I told her I had congested pores. "Will I get to speak to [the owner (WOMOW says not to use names in negative reviews)]?" I asked. I have very small pores that get congested but not inflamed. This results in little bumps under the skin, and extractions can be tricky because my pores are tiny. The girl didn't seem to know how to extract them, and from what I've read, [the owner] is an expert.

She said yes, and tried to give my pores a few more squeezes. Nothing came out, so after about five minutes she washed my face and turned off the lamp.

"Can I please see [the owner]?" I asked again. The girl left the room. After another 10 minutes, she returned with some liquid and began applying it to my face.

"What is this??" I asked.
"This is a glycolic peel," she explained. I had not requested, or even wanted, a glycolic peel.
"What is it for?"
"It kills your blackheads," she said.
"Can I please talk to [the owner]??" I asked again.
"After the peel." She set a 10-minute timer and left.

After the timer went off, she came back, washed off the peel, applied a moisturizer, and showed me the door.

"Am I done?" I asked. I had been there for less than 30 minutes, and all she had done was wash my face and apply a peel. "Can I please see [the owner] now??"

I followed the girl to the waiting room, where [the owner] was talking to a lady at the front desk. From across the room, [the owner] said, "Your skin looks perfect. I don't know why you are even here."

My skin looks fine from across the room, but up close, it looks bumpy. I told [the owner] that I had problems with clogged pores. Still across the room and with the client, [the owner] said "It's fine. We usually do facials on people with really bad skin." [the owner] looked up quickly, realizing what she had just said. "Not that you have really bad skin," she said to the client.

Then, the lady left, and I went up to the front desk hoping for my skin consultation. Instead, [the owner] told me how much I had to pay, and then quickly excused herself. "Please take care of this," she said to the girl who had worked on me. I guess [the owner] had yet another customer waiting in the back.

I was so disappointed. I had even carried a big bag full of all my skincare products to show [the owner], because that's what the receptionist on the phone told me to do when I booked my appointment. I basically ended up paying a lot of money for someone to wash my face and give me a useless peel. Two of the clogged pores that the girl had tried to squeeze ended up turning into inflamed acne, because she didn't know how to extract them and pushed the clogs deeper into the pore.

I look far worse now than before I came in for my appointment. I am so sad that I came here.

View all 11 comments
elaine3 05 Nov 2010

One last thing - My apologies, Rachel -- you're right, my skin was not washed with soap and water. It was probably a cleanser or prep scrub, although I would not have known that because the girl who treated me didn't tell me anything she was doing until I asked her about the glycolic peel.

elaine3 12 Nov 2010

Dear ingride, You have never posted a single review on WOMOW, yet you took the time to find this page and put up a post telling me that I am bitchy and an idiot. It is clear to me that you have some affiliation with the CSC, most likely as an employee. So there you have it -- a prime example of the lovely attitude you can expect to encounter at the CSC.

marcia 14 Nov 2010

Wow this is one pissed off and rude lady. If you really are unhappy about your skin and wanting a skin like the one in THE POSTER? why don't you just touched up your FACE with Air brushing? (since everyone else who is a LONG TIME CUSTOMER are so impressed with the work DEE does)!! OR may be ask nicely, without the RUDENESS so ppl will be able to ANSWER you better? ever think and try that before? if not may be you should =)

Marcia

Anonymous
verified email - 29 Sep 2010

I just love this place!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i go all the time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

verified email - 22 Sep 2010

Dee was recommended to me by my sister (who had a pre-wedding consult and treatment) and I've been going to the Clear Skin Clinic just under a year now. My skin is feeling cleaner and less congested than it has been for a long time. Dee's easy going manner and no nonsense attitude is fantastic and makes what can be a sometimes painful treatment fun and enjoyable. Its a relief to be able to trust someone with your skin who is not out to sell you unnecessary products.

verified email - 14 Sep 2010

I have suffered with bad skin since I stopped taking the contraceptive pill 2 years ago. I tried so many things but my pimples just kept coming back.
Dee has seriously changed my life! I no longer stress about my skin and love all the new products. Dee gave me samples of everything that would have lasted 2 weeks but i was so impressed i was back buying full sizes after 8 days! My skin dramatically improved after only one visit. I have now been to see Dee four times and will continue with my facials/cleans every 5 weeks...best money spent ever! I recommend CSC to anyone who has bad skin! Such friendly and down to earth service too!

verified email - 04 Sep 2010

Dee and her team are a recent discovery - recommended by a friend, I too have become an addict of her hands. Since i first met Dee 6 weeks ago, i have had 4 facials (steam and squeeze) because i had so many blocked pores. Within these 4 treatments i have seen amazing results. The comments are flowing fast, and i am recommending her to all my friends. A week after a steam and squeeze your skin will be flawless! I have bought two products from her, which i believe really contribute to her process. They are expensive (i am a uni student) but I honestly believe worth every cent.

Approximate cost: $60-90

Anonymous
02 Sep 2010

I remember when I first went to Dee, nearly 10 years ago - I was desperate to find someone who could help me fix my adult acne before my wedding. Dee told me to trust her and that she would definitely be able to help me. Well, my skin looked fantastic on my wedding day! And it still looks great today. Dee isn't like any other beautician I've ever met - she honestly cares about every client and knows and cares about us all like friends or family. Clear Skin Clinic is not somewhere to go to be pampered but if you want excellent results from someone you can trust, you have to go there.

verified email - 31 Aug 2010

I have a rare skin type and in a result I get milliers. My oil glans are over reactive and cause oil to build up in pockets under my skin which then cause a lumpy and uneven surface on my face. Over the years I have seen so many specialists about it but could never seem to get help to clear them until I met Dee at the Clear Skin Clinic.

Instantly after assessing my skin Dee knew exactly what the problem was, I just wished I had come to her earlier! Dee introduced me to new skin products that kept my skin free of the oil my skin didn't need and I visited Dee approximately once a week for treatments over a 6 week period. The results were amazing!!! It's now 3 months later and my skins texture is beautiful, so much smoother and even. I still see Dee once a month to maintain the milliers and for a green peel. I really can't thank Dee enough for all her help. She is truly fantastic at clearing skin no matter what the problem.

Thanks Dee!! I look forward to my next visit.

20 Aug 2010

I started visiting the Clear Skin Clinic just under two years ago and I would highly recommend a visit to anyone, from those suffering from acne to those just looking to improve the overall appearance of their skin.

What I really liked in comparison to other beauty therapists was there was no pressure to purchase products, but the opportunity to sample them. But I almost immediately noticed a difference and was happy to buy the products that suited my skin and actually made a difference. Dee has recommended different products as my skin has improved.

Having suffered from acne for nearly 15 years and tried every product and tablet under the sun, not only have the treatments and my changed skin care routine cleared up my acne it has improved the overall appearance of my skin. I have even received compliments for having nice skin!

Definitely worth repeat visits.

verified email - 19 Aug 2010

I was recommended to go see Dee to clear up the last of my bad skin and to try and finally get rid of all these little bumps on my skin that I have had for so long.
The little bumps were clogged pores and not only did Dee clear my skin like it has never been cleaned before but she also educated me on what ingredients in the products I was using are harmful to my skin.
I made sure I followed Dee's "Prescription" exactly and I will never look back as its made such an amazing difference.
If you are looking for a calm relaxing environment, you have got the wrong place, If you want to seriously clear your skin, finally, this is the place for you!

verified email - 12 Aug 2010

I have been seeing Dee for four years now and I can honestly say my skin has never been better. During this time I have stuck to her 'prescription' (which you MUST do) and it certainly has paid off.

I know I have completed about two other WOMO ratings but I feel I must let you all know about 'The Light'. I recently purchased a course of lights (such better value to do it this way that individually). My skin is baby soft and incredibly clear, the whole process is so easy and so relaxing! I no longer have the odd brown pigment patch here and there or the faded pimple spot (the ones you pick over and over)...I have CLEAR SKIN.

Dee, thank you so much for clearing my skin the old fashioned way. I love my monthly time with you and am so grateful to you all for making my skin lovely and smooth, and for wiping a couple of years off my face as well, so I am told!

See you soon.

Angex

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