Reviews by elaine3

This review is for Procycles, St Peters NSW

verified email - 29 Oct 2010

Came here for a tire change. Not the cheapest shop, but very professional. Although, they overtorqued my rear axle nut to get it to line up with a hole drilled for a cotter pin - I was a little unhappy about that.

This review is for Stairway To Beauty, Sydney NSW

verified email - 02 Oct 2010

I had a facial done by Summer. She was very, very thorough and meticulous. My only concern was that she did not steam my face before performing extractions, but she still did a pretty good job.

Approximate cost: $89

This review is for The Clear Skin Clinic, Double Bay NSW

verified email - 02 Oct 2010

I just moved from California to Sydney a few months ago. I typically get extractions done a few times a year just to keep my skin maintained. I found out about CSC from this site, and made an appointment because it had such great reviews.

On the day of my appointment, I walked into the waiting area and no one was at the desk. I stood around for a few minutes before wandering into the back asking, "Hello??" A French (?) girl came out and directed me to lie on a table. I'm not sure what her name was; she never introduced herself to me or asked who I was or even bothered to talk to me.

The girl washed my face with soap and water and left. After about 10 minutes, she told me to move to a different room. There, she turned on a steamer and left again. A few minutes later, she came back and started poking at my skin.

"You have no acne," she said.

I told her I had congested pores. "Will I get to speak to [the owner (WOMOW says not to use names in negative reviews)]?" I asked. I have very small pores that get congested but not inflamed. This results in little bumps under the skin, and extractions can be tricky because my pores are tiny. The girl didn't seem to know how to extract them, and from what I've read, [the owner] is an expert.

She said yes, and tried to give my pores a few more squeezes. Nothing came out, so after about five minutes she washed my face and turned off the lamp.

"Can I please see [the owner]?" I asked again. The girl left the room. After another 10 minutes, she returned with some liquid and began applying it to my face.

"What is this??" I asked.
"This is a glycolic peel," she explained. I had not requested, or even wanted, a glycolic peel.
"What is it for?"
"It kills your blackheads," she said.
"Can I please talk to [the owner]??" I asked again.
"After the peel." She set a 10-minute timer and left.

After the timer went off, she came back, washed off the peel, applied a moisturizer, and showed me the door.

"Am I done?" I asked. I had been there for less than 30 minutes, and all she had done was wash my face and apply a peel. "Can I please see [the owner] now??"

I followed the girl to the waiting room, where [the owner] was talking to a lady at the front desk. From across the room, [the owner] said, "Your skin looks perfect. I don't know why you are even here."

My skin looks fine from across the room, but up close, it looks bumpy. I told [the owner] that I had problems with clogged pores. Still across the room and with the client, [the owner] said "It's fine. We usually do facials on people with really bad skin." [the owner] looked up quickly, realizing what she had just said. "Not that you have really bad skin," she said to the client.

Then, the lady left, and I went up to the front desk hoping for my skin consultation. Instead, [the owner] told me how much I had to pay, and then quickly excused herself. "Please take care of this," she said to the girl who had worked on me. I guess [the owner] had yet another customer waiting in the back.

I was so disappointed. I had even carried a big bag full of all my skincare products to show [the owner], because that's what the receptionist on the phone told me to do when I booked my appointment. I basically ended up paying a lot of money for someone to wash my face and give me a useless peel. Two of the clogged pores that the girl had tried to squeeze ended up turning into inflamed acne, because she didn't know how to extract them and pushed the clogs deeper into the pore.

I look far worse now than before I came in for my appointment. I am so sad that I came here.