We had a number of blinds installed at our home. Overall the blinds are ok. We have had issues with a few of them. Of these, they have come out and fixed them as required.
Except one set of curtains in our living room which had a chemical smell. They filled the room with a strange smell and gave me headaches if I stayed in this room for a period of time. After a reasonable amount of hassling, they took the curtains and had them ventilated. When we got them back, the smell (while reduced) still remained. At this point, they refused to replace or refund the curtains. We are now considering whether we throw the curtains away ($1000 worth).
Approximate cost: $9000
“Logan was a pleasure to deal with from beginning to end. He was prompt in”…
“Blinds Downunder were excellent. The blinds arrived exactly as ordered and on”…
“Thank you for coming on the same day to fix my window and going the extra mile”…
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