Paul & Courtney arrived on time, worked efficiently, cleaned up after themselves. Very friendly service & reasonably priced

Approximate cost: $179

Recently had out water heater explode in our roof. Called Fawcett group and was on the phone to Alicia who was so helpful and able to get someone out immediately!
Had Courtney arrive and repair/replace everything for us.
Amazing work and an instant stress relief for a house hold of 5 people!

Approximate cost: $1600

On Saturday 28 November 2020 a technician from the Fawcett Group worked to fix a water leak in my Bonaire Integra evaporative air conditioner. He said he found a small hole in a 6 mm pipe, put in a joiner, and then attempted to charge $356 for his work. Luckily, when the technician arrived I switched on a timer because weekend rates are quite high. When shown the timer he backtracked and reduced labour fee by $66. He also refused to accept the Fawcett Group ‘advert’ I had that says “you get $ 50 off every time you use any of our services". His explanation was “it is not valid on weekends”. A few days later the air conditioner was used. It did not cool properly and made a whistling/hissing noise, audible inside the house when on low fan speed. This prompted us to have a look at the air conditioning unit. We saw one set of pads left on the roof next to the unit and a hole on one side of the unit where the pads should have been: the technician did not put back the part of the air conditioning unit back after he dismantled it to diagnose the problem and carry out the repair. I informed the Fawcett Group, in writing, about this issue and also expressed my disappointment with the technician's behaviour and the amount I was charged. They sent a staff member who fixed the pad, but did not provide any response about other matters. 7 weeks later, on 21 January 2021, the water leak re-occurred. The Fawcett Group were informed and sent another technician to look at it. He acknowledged the problem was again with the 6 mm pipe. He said the pipe was so worn out that it could not be repaired and needed to be replaced. This pipe was in use for about 12 years and it is reasonable to say it must have shown the same signs of deterioration on 28 November 2020, but was not replaced. The cost for that repair was $ 242.99. That technician also refused to accept the Fawcett Group ‘advert’ I had that says you get $ 50 off "every time you use any of our services". Further, the Fawcett Group advertise on their website that they do not charge a call out fee. But they quote $150 for the first 30 min and $44 for every extra 15 min and, in addition, don’t say these amounts are not GST inclusive. Needless to say, it was very disappointing to pay twice ($532.99 in total!) for a simple problem to be fixed. It was equally disappointing to deal with misleading advertising and dishonest behaviour. On 25 January 2021 I called the Fawcett Group and spoke with their staff member. He listened to my complaint and said [Removed word] will call me to discuss how to rectify the situation. [Removed word] never called. This review was provided to the Fawcett Group for their comment on 3 February 2021. No response was received.

Approximate cost: $532

Elliot did an excellent job for us today. We are very grateful. He sees the nature of the plumbing problem and deals with it and other plumbers wouldn't. A job well done. Best plumber we have had. Suzie

Rang and spoke to Mark about our sewer drains backing up. Gave us some great advice and service on what steps to take first to recognise the likely problem as a street blockage which would save us time and money in getting the correct service agents on site to rectify the issue.

Excellent Service. Leaking Gas solved quickly. No way we could know there was a gas leak. But Mark from Fawcett Group with his sophisticated machines where able to identify and detected the gas leak. Thank you and highly recommended.

Approximate cost: $90

Called Mark after getting ourselves in a bit of a situation with a bogged bob cat. Mark arrived promptly on a Sunday afternoon and rescued us!

Excellent workmanship. On time. Very polite, both in the office and the tradesman that attended my house. Very quick and efficient and reasonably priced. Would highly recommend.

This is our third time we use The Fawcett Group. Excellent service, Luke done a great work and very satisfied of the outcome.

Professional and always go the extra mile for the customer.
One of the few companies that turn up when they say they would.
If you haven't used them yet don't call anybody else.

Very happy with lisa in office she very smart to talk to and get man to do job. come to house straight away and good price. will get back again. Top notch job mate.

Approximate cost: $295

Honest reliable service, fair prices. Will definitely recommend to all our family and friends

This is an absolute privilege to have a great team like the Fawcett Plumbing Group work on any project i give them .

Approximate cost: $75000

Good service I found. Came to house same day for electrician, young guy and very nice smile. Very happy with job. Gave good money. Thank you. A1 very good to me. Thank you

Approximate cost: $450

Your work well recognized. Luke from Fawcett Group was prompt, courteous and very efficient. As he was leaving, I said 'If I had an excellent service certificate to give, I'd give it to you.

Approximate cost: $220

The staff at Fawcett Group office are extremely helpful and friendly. I called and spoke to "Sue" from the service. She explained what's involved to get a fix quote. very positive, polite and helpful.

Approximate cost: $175

The staff at Fawcett Group office are extremely helpful and friendly. I called and spoke to "Sue" from the service. She explained what's involved to get a fix quote. very positive, polite and helpful.

Approximate cost: $175

Excellent service. Tradie was professional and courteous. Did not push any other product like I've had in the past with another company. Recommend this company. Good price.

Approximate cost: $300

I had a water pump issue and I checked online plumbers and plumbing company. I picked Fawcett Group randomly (glad I did). Turns out not the cheapest but fair in price and for sure the best in what they do.
Fixed my pump while other quote received to replace! But Courtney from Fawcett Group stepped out of the box and used some of his skills to fix the pump and connected back to my water tank.

Great business from the office staff to the guys on the road. Able to handle any problems you may have. Highly recommended.

Prompt, reliable and courteous service.
Would definitely recommend this company

Great company.
Always on time.
Calls on there way.
Why would you use anybody else.
Plumbing, electrical and home renovations.
One stop shop.
Best team in Adelaide

Jamie from Fawcett Group was on time, he was very pleasant and efficient it was an easy job and he treated it accordingly. In addition, he explains what's the best and safest way to secure our power points from children reach. The price was really good for a late Friday call. I would use your service again #FawcettGroup

Thank you

Jamie from Fawcett Group was on time, he was very pleasant and efficient it was an easy job and he treated it accordingly. In addition, he explains what's the best and safest way to secure our power points from children reach. The price was really good for a late Friday call. I would use your service again #FawcettGroup

Thank you

Courtney from Fawcett Group was on time, he was very pleasant and efficient it was an easy job and he treated it accordingly. The price was really good for a late Friday call. I would use your service again #FawcettGroup Thank you

Approximate cost: $175

Supercalifragilisticexpialidocious

Fantastic
Awesome
Wholesome
Courteous
Excellent
Trustworthy
Tremendous

Supercalifragilisticexpialidocious

Fantastic
Awesome
Wholesome
Courteous
Excellent
Trustworthy
Tremendous

Fantastic
Awesome
Wholesome
Courtesy
Excellent
Trustworthy
Tremendous

Reliable, professional, value for money, overall fantastic experience. Whenever I need work done at my property I call The Fawcett Group.

Approximate cost: $289

The staff at The Fawcett Group are always very helpful and understanding.