went to buy a vacuum cleaner and felt like i was asking for the moon when requesting a demo. very rude service will never return!!

Approximate cost: $didnt buy

Very friendly, knowledgeable and customer focused. They sold me a good product, were respectful of my existing knowledge and gave a good deal on both the product and extended warranty.

I've given a rare 5-star rating because the girl who helped us went way over the top in her level of service. While on holidays, I went scouting for a high-end dishwasher. As we have a Good Guys where we live and I know they have good prices /discounts, I started there at the Warner's BAy store.
The salesgirl (Kristy) couldn't have been more helpful even though I told her at the start of the conversation that I would not be buying a dishwasher from that store because I was price/brand comparison shopping. She was only too happy to spend more than 15 minutes chatting about the features advantages/disadvantages of each machine and listened when I told her our specific needs.
Big bouquet to her. I will ring her manager to let him/her know about this girl. This treatment is especially good because I believe GG's staff work partly on commission or have 'targets'to reach. Because of her professional helpfulness, I have no need to look elsewhere. This is the type of service that keeps customers coming back and also saying good things.