Reviews by kerrieo

This review is for The Pancake Parlour, Melbourne VIC

verified email - 26 Jan 2011

We are big fans of this franchise and we weren't disappointed. The service was very friendly and efficient and the food was its usual delicious self. We had the cheesy/bacony fries and an assortment of sweet and savoury pancakes. Pricey but predictably yummy.

This review is for Darwin Auto Wholesalers, WINNELLIE NT

verified email - 23 Jan 2011

I searched on-line and in person for a while to replace my 1990 rocket/bomb/ I ended up here by default, just checking car yards out as I went along. These guys were great! I test drove four different cars and settled on a late model Toyota.
Nothing was too much trouble for the salesman (John) or the owner (Kevin). The car was beautifully detailed on pick-up and I got a reasonable trade-in for my vehicle. Everything was explained in plain terms.
The icing on the cake though, has been the after-sales service. During our incredible wet season, the seals were shown to faulty: letting in enough water to make a mould problem. I took the problem back to Toyota who said it wasn't covered by their warranty so headed back to DAW. The problem was fixed with 24 hours, the car detailed again...and I was given a lovely courtesy car to drive while I waited.
Forget the smarmy, unhelpful car dealer. Go straight to these fellows first and you will save a lot of time and money. And you can feel secure that your used car is covered by a genuine warranty

This review is for Qantas, Sydney NSW

verified email - 16 Jan 2011

I am a long-tern Qantas fan and client but today's experience at Sydney domestic terminal made me mad. Struggling with many bags alone in a quietly populated area, I had to check in at the little kiosk. No problem. But then I had to get and attach my own baggage tags (and the sticky bits are terribly difficult), then proceed to the bag drop where a weighing conveyor belt awaited. More computers! Luckily, the place was not crowded and I am fluent in written English. All up, the process took me about 15 minutes. There were ' helpers' available but they were helping elsewhere. Apparently, you can check in the old-fashioned way, but this is not advertised and it is a way off. Presumably, you won't know you can do this until you have waited in the check-in and then the bag-drop line, the off you go to the distant human. I am a bit of a Luddite but what annoys me is that you pay top dollar for Qantas and this should be about service. Not everyone is computer savvy, not everyone can manage armfuls of luggage (think elderly, infirm, wheelies, et al), and not everyone can read English. I expect to do a lot of my own work if I fly with a budget airline but I expect a much higher standard from Qantas.

This review is for Burwood R.S.L. Club, Burwood NSW

verified email - 13 Jan 2011

I've been here a few times to eat. Reasonable food, good range, really good service. Pretty ok for dinner

This review is for Yd, Burwood NSW

verified email - 13 Jan 2011

I was shopping for my teenage son and the assistant couldn't have been more helpful. The shop was well set out and she really listened to what I was after. Clothes were on the dear side but I guess you pay for quality. I ended up buying more than I intended but willingly.

This review is for Boronia Lodge, Burwood NSW

verified email - 13 Jan 2011

I was in studying in Sydney so had to stay locally. The Boronia staff (Jan and Molly) couldn't have made me feel more wlecome. I was given a very comfortable room, with ensuite, which perfectly suited my needs. Lodge itself is a well-kept older dwelling, walking distance to the station and Westfields Shopping Centre. Very quiet and comfortable. I have stayed at other local guesthouses and this is the best.

This review is for Crust Gourmet Pizza Bar Croydon, Croydon NSW

verified email - 13 Jan 2011

Fantastic pizza and great delivery. Website is clear and easy to use. A tip: join as a VIPP member and it's FREE delivery. Yay!

Approximate cost: $16

This review is for Raj Mahal, Toronto NSW

verified email - 05 Jan 2011

This is a new cafe and provides the usual array of popular Indian dishes, breads and sides. Service was friendly and the food was in generous portions and a good general standard. Of note was the 'ranking'of the spiciness of each dish. Meals come in takeaway or dine-in. Opening hours are helpful.

Would definitely go again - it is a new family favourite.

Approximate cost: $10

This review is for All Pets Vets, MILLNER NT

verified email - 26 Jan 2010

Great vets. Very caring attitude to your animal. Computer system has your pet's history, etc. They give good advice, not only about the care of your animal, but about the financial costs involved.

Clean surgery with Puppy School on the weekend, usual pet/vet supplies available.

They have an after hours service as well, which I have used a number of times and is excellent.

They also allow a payment plan for expensive treatments.

They are sometimes a little let down my the girls on the front counter who sometimes greet customers with, "Are ya right?" which I find annoying in a professional setting. Other than that, I would not want to take my my animals elsewhere.

This review is for ADT Security, Cannon Hill QLD

verified email - 26 Jan 2010

I've been a customer for more than 10 years. ADT monitor my house alarms on a back-to-base basis with call-outs, etc for alarm activation.
I only ever have phone contact with them and they are quite helpful with questions. I have had no problems at all but increased peace of mind when I am away.
A slight prbelm was that when my battery went flat I was quoted $800 for a technician to replace it. I though that excessive and said I would close my account rather than pay an outrageous fees. The helper on the phone then gave me a reduced fee of $300 if I agreed to sign up for a further two years. So, that was pretty ok. In the end the technician took less than 15 minutes to instal the new battery.
When my keypad malfunctioned, the fee to replace it was far more reasonable.
So, if you require an alram system (emergency, break-in, fire, panic switch, etc) ADT are a good company to deal with.

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