The Oven Repair Man

4.9
based on 285 reviews

Customer Approved
“We make customer
service a priority”

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285 reviews about The Oven Repair Man

15 Dec 2016

We were able to get a booking on short notice and Stefan was terrific. Communicated very well and ran through the diagnosis and fix in good time. Very efficient. Highly recommend!

verified email - 14 Dec 2016

Absolute [redacted due to offensive language] service. NEVER USE AGAIN.
[redacted due to generalisations] Repairman came out twice and third time didn't even arrive. I had to follow up on days and times for repair to be completed. Repairman never arrived time that was agreed on. No call to state reason for delay in arriving. It's bad when your meant to be first call out for the day.
I ended up using another company the did amazing job in one visit.

11 Dec 2016

From my call to Gabby, the prompt arrival of Travis, a now working oven, a minimal account, I am an exceptionally happy woman. Travis knew what the problem was, fixed it, then offered some tips on the oven, gotta love that. Very efficient friendly service, thanks again Travis. Will recommend to everyone :)

Approximate cost: $130

verified email - 10 Dec 2016

Very easy Company to deal with. Very accomodating on organising appointments to fit in with our busy lives. Loved receiving reminder texts and communication on when the tech would arrive.
He was punctual, described exactly what was wrong and what was needed to fix it.

Approximate cost: $156

verified email - 08 Dec 2016

Called the company in the morning and they had Andrew come out in the time quoted in the afternoon. Fantastic service provided as problem fixed and then he showed me how to take the oven door off/on to clean and gave me some tips on how best to clean and use the oven. Would use and recommend again.

Approximate cost: $292

verified email - 08 Dec 2016

Prompt for contact and appointment . , service and advice helpful. Certainly would recommend this company as it is caring for customers.

Approximate cost: $90

verified email - 05 Dec 2016

Arrived on time. Andrew is a friendly, polite and knowledgeable serviceman. Problem quickly located and repaired with in 30 minutes. Offered some useful hints. Have no hesitation in recommending your company to anyone who wants excellent service and a pensioner discount. An added bonus.

Approximate cost: $286

05 Dec 2016

prompt service same day from time I called for service till they arrived it was half hour you want get that type of service any where.
service man very well spoken and did the job to our satisfaction and the prize is reasonable not like some other company's charge like bull at the gate.
over all very happy customer.

Approximate cost: $120

28 Nov 2016

Excellent we called today and our oven was repaired today - serviceman was efficient , friendly and very professional - Would not hesitate to use them or recommend them to anyone

25 Nov 2016

A quick call booked the date in. An SMS reminder 24hrs beforehand was very professional. Travis was ontime and wasted no time assessing the issue and getting stuck in. Rear fan assisted element need to be replaced. Not as simple as a few screws, oven need to be pulled out, silly kick plate in the way. Not a prob for Travis, quickly identified what needed to be done, (4 screws), and oven out. Still a tight fit with a solid gas pipe feeding the hot plates, not an issue, reached down and removed rear cover. I meanwhile almost had a cramp looking at the angles involved! Old element out, new one in, quick test, all good. Oven back in, refit kick plate, good as new. Value add by pointing out filters than needed a quick clean in the sink, demo on how to remove the door, all appreciated extras.

I did follow up with a quick call to praise Travis and add that he's a true credit to the company. I've had washing machine issues in the past, not to mention brand, Wh!rl00l, and this was a breeze in comparison.

A fantastic service, wouldn't hesitate to recommend.

Thanks folks!

ps ask for Travis!

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