The Pet Barn

check icon 3.9 (19)

Reviews for The Pet Barn (19)

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3.9
19 reviews
5 star icon
4
4 star icon
11
3 star icon
3
2 star icon
0
1 star icon
1
Service Rating
4.0
Quality Rating
4.2
Value Rating
3.5
verified email - 17 Oct 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The staff here have really helped us out! We needed a harness for walking our (very energetic) dog. We took our dog in with us, and they helped us 'try on' a few different kinds to see which worked the best before we purchased. Great customer service.

verified email - 03 Sep 2013
Service Rating
5.0
Quality Rating
4.0
Value Rating
3.0

First opinion of pet barn nerang is how well the shop is layed out and open the store is a good vibe as soon as you walk in and you want to adventure around always a good selection of puppies and kittens lizards snakes fish ducks chickens mouse and alot more I do feel the prices of the bits and peices is a little to exspensive though ..but always good staff and willing to help without being too pushy!

Approximate cost: $70

verified email - 13 Aug 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I live near Beenleigh and I drive all the way down there for all my pet needs, be it chicken fish dog cat birds you name it we have bought it from there. Today I went down there for a cat scratching post and saved myself over $100 and the staff is so nice they carried it to the car for me :)

fishgeeku
1 review · 0 points
02 Apr 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

I visited this store over the weekend and wow what an experience.... i ended up spending over an hour in the store and was spoken to by the staff in every section, i was looking for a filter part for my aquarium and they have gone out of thier way to order it in for me more help than i got any where else, i will deffinatly be revisiting them again. Fish Geek!!!

verified email - 30 Mar 2012
Service Rating
2.0
Quality Rating
3.0
Value Rating
3.0

I needed a specific type of collar for my dog, and after browsing the racks I couldnt find what I needed. The only staff I could find were talking behind the counter, so I approached the counter and asked if there was what I needed somewhere else, and she just pointed to where I had been and said "all the collars are over there". Fair enough they didnt have what I needed, but no alternative was suggested either

Approximate cost: $0

verified email - 09 Dec 2010
Service Rating
4.0
Quality Rating
4.0
Value Rating
2.0

they are really good. extremely helpful..expensive though compared to most places. ive had trouble with the fish from this store though..

verified email - 04 Nov 2010
Service Rating
5.0
Quality Rating
4.0
Value Rating
3.0

Craig in the bird section is great he is so helpful when we go in always has advice and a kind word to say. Big selection of pets and supplies

Approximate cost: $?

verified email - 27 Oct 2010
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

It was great friendly service very nice and helpful staff clean store with a huge range of products. The staff were very knowledgable about all there products.

Approximate cost: $12

verified email - 22 Sep 2010
Service Rating
4.0
Quality Rating
5.0
Value Rating
3.0

Great staff, a huge range of products and fairly priced products. Overall one of the best pet stores on the Gold Coast.

verified email - 09 Jul 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We were looking for a fish and didn't know what we needed and the staff there were fantastic and really related to the kids on their level and how to take care of it.

Approximate cost: $10

verified email - 08 Apr 2010
Service Rating
3.0
Quality Rating
4.0
Value Rating
3.0

I use The Pet Barn all the time for supplies for my dog and I find the best variety there. Better than the most pet supplies stores. Service leaves asking for more but generally ok.

verified email - 08 Jan 2010
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

have found the pet barn very over priced, filled with very rude and unhelpful staff .... from casuals to management.... such a shame.... !! would not go back there....!

verified email - 07 Nov 2009
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

This is the best place to go for pet supplies. As any other pet store they has the cutest pets and they are also cheap which is different to other pet stores. I recommend this place to everyone.

verified email - 24 Apr 2009
Service Rating
3.0
Quality Rating
4.0
Value Rating
3.0

Purchased a hermit crab and some set up items. They had heaps of variety in store though the staff were not very interested in providing friendly service

Approximate cost: $45

verified email - 08 Feb 2009
Service Rating
4.0
Quality Rating
5.0
Value Rating
3.0

Pet Barn have a club you can join, they have really friendly staff and a wide variety of pets and products. Even if your not going to buy anything it's a great place to take the kids to have a look around. Their pets include, dogs, cats, birds, fish, snakes, lizzards, turtles, chickens, rats, mice and so much more.

verified email - 10 Dec 2008
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

The best place to get a pet and the biggest range of everything a pet needs is at The Pet Barn. The staff are always happy, friendly and helpful. You can buy a unique pet that would be hard to find elsewhere.

verified email - 23 Oct 2008
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Huge modern store, with a large assortment of top end products for all pets, aquatic, puppies, birds. Very attentive and helpful staff happy and willing to give advice and assist in selections

verified email - 08 Oct 2008
Service Rating
4.0
Quality Rating
4.0
Value Rating
5.0

The staff were very knowledgeable was great to ask any type of question and get a thorough answer. Have such a great range of fish. the whole family had fun picking one each. Had so many accessories to go with our tank

15 Jul 2008
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

The young girl who helped us was excellent, she answered all my questions, and gave great suggestions.The range of products was massive. They had everything we were looking for and more.