The Rapid Wrench Melbourne

5.0
based on 527 reviews

Customer Approved
“We make customer
service a priority”

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527 reviews about The Rapid Wrench Melbourne

verified email - 08 Oct 2015

Did some searching via Google for a bike mechanic in Melbourne and kept coming back to Mike from "The Rapid Wrench". It must have been a sign because I don't think I've been this excited to get back on the bike for a long time. Contact with Mike was easy and efficient. He delivered what he said he would do , when he said, for how much he said and picked up a couple of things that weren't obvious to me that he fixed. Best of all he came to my work, the whole process was extremely convenient and Mike is one hell of a nice guy. I had to sneak in a quick ride around the car park straight away and the bike has never felt so good. Thanks again Mike Should make the RTCC a little easier with my bike back in top condition

Approximate cost: $149

Hi Steven,
Thanks for taking the time to write this terrific review. It means a lot to me and the business. Enjoy the bike!
Cheers,
Mike

verified email - 07 Oct 2015

Mike was excellent. He came to my place the same day I called him and did a fantastic job. Highly recommended.

Hi Jeff,
Thanks for leaving your positive feedback. Very appreciated!
Cheers, Mike

verified email - 06 Oct 2015

Michael does a great job. Really nice guy. Services my bike at Monash Uni and always happy with the results. He is really helpful and gives tips and advice to help maintain my bike between servicing.

Hi Edan,
Thanks so much for leaving a kind review. Your bike is a pleasure to work on.
Cheers,
Michael

verified email - 30 Sep 2015

My bike needed a service after a cold winter and quite a few wet rides. I contacted Mike at The Rapid Wrench on the weekend and he serviced my bike Wednesday. Communication with Mike was easy and he has done a great job - took the bike out for a ride after Mike finished - everything running smoothly - a real pleasure. Price as quoted. Efficient, quick, professional and friendly.

Approximate cost: $149

Hi Simon,
Thank you for leaving this and review and also for being so hospitable! A real pleasure working on your bike. Cheers, Mike

verified email - 25 Sep 2015

5 bikes serviced in one session. Mike worked like a Trojan. The bikes have never run or looked better. Service in the driveway at home beats loading up bikes on the car to get them to a shop. Will definitely stay with Mike from now on.

Approximate cost: $725

Hi Luke and Liz,
Thank you for sharing your experience with everyone on WOMO. I appreciate it! I hope the bikes continue to get lots of use. Cheers, Michael

09 Sep 2015

I have been wrapped with Mike's service. He was really quick to get back to me and book in a time to look at my bike. As far as I could tell all my bike needed was some air in the tyres but after taking a close look, Mike discovered a few issues that needed fixing up which he sorted out for me straight away. I went out for a ride the next day and felt so glad I could trust that my bike was now in good working order. Thanks Mike, I'll definitely be getting you out for the next service.

Thanks for leaving a review of our service Carly! We appreciate it! Enjoy riding your Trek. Mike

09 Sep 2015

Great communication and made time very quickly to arrange a visit. Very professional service provided. Completed service and parched everything up very well. Very happy with the service, would definitely use again

Thanks for leaving a review of our service Gary! We appreciate it! Thanks, Mike

verified email - 07 Sep 2015

Thorough service for a competitive price and very convenient to have my bike serviced at my workplace! Thanks Mike!

Hi Phil,
Thanks so much for leaving some feedback about our service. We appreciate it.
Cheers,
Mike

03 Sep 2015

Mike was great! My poor bikie needed some tlc! Friendly, reliable guy. Def have him back!
Trish :)

Hi Trish. Thank you for leaving a review on our WOMO page. The bike was great to work on. Looking forward to next time. Cheers, Mike

verified email - 01 Sep 2015

Excellent service and high attention to detail was super happy with how quickly Michael turned around a service on my DH bike.
Highly recommended and will use again.

Hi Jarrod, Thank you very much for leaving a note about your experience with us. Keep shredding on the YT. Cheers, Mike

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