The Rapid Wrench Melbourne

5.0
based on 527 reviews

Customer Approved
“We make customer
service a priority”

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527 reviews about The Rapid Wrench Melbourne

verified email - 26 Nov 2015

Recently had Mike look over my Santa Cruz Nomad CC, which I recently purchased. He definitely knows his stuff and gives great tips to help you look after your ride. Excellent Service.

Approximate cost: $50

verified email - 26 Nov 2015

Michael arrived just in time (as was agreed with him earlier), fixed and serviced my road bike quite fast for a good price, so now bike is clean and shiny like a new one and ride as a new one too. Also he gave me some nice hints regarding bike self-service and maintaining. Would be happy to recommend Michael to any bike owner.

23 Nov 2015

attention to detail. fast. affordable. great guy.... all the things I wasn't getting from my local bike shop! Highly recommend. No more waiting a week or two for your bike to be serviced

verified email - 22 Nov 2015

Quick to respond to service query and quality and speed of work were outstanding. Will use again.

verified email - 20 Nov 2015

Excellent communication and great overall customer service. Fast working on a particular job that was requested by a school. Great service. A++++++

Approximate cost: $270

verified email - 18 Nov 2015

Great service provided by owner operator Mike. He is reliable, personable and reasonable. Fitted a new fork to my MTB and took the time to check over the bike whilst he was at it. Was able to schedule a time within a day of my call and he arrived when he said he would, did great work and charged a reasonable price, all whilst having the convenience of never leaving home. Highly recommend

Approximate cost: $100

verified email - 16 Nov 2015

Hey Mike, I want to say an enormous thank you for all the support you gave over the Ride to Conquer Cancer, it was such an amazing contribution. I know the participants could breath a little easier knowing they had such fantastic bike mechanics available if something did go wrong. All of the riders were so pleased will all the service they received I hope the experience of the staff on the ground was equally rewarding!

The event raised a whopping $2.96 million for Peter MacCallum Cancer Centre, all those funds go towards the ultimate cure of conquering cancer, once and for all. Your team played a huge part in that, it really does mean the world to so many people. You were such a lifesaver, so flexible and agreeable. What a rock star!

On behalf of all the event staff, Peter Mac’s doctors and patients, and from all the riders, we thank you.
Elle Ammann

verified email - 12 Nov 2015

Michael was fantastic. His was prompt, friendly and very informative. He dedicated a full 2 hours to servicing my bike and returned the bike in spotless condition. He was also eager to answer any questions I had about general bike maintenance. The bike rides beautifully now and I'll definitely be using him for all future repairs.

verified email - 10 Nov 2015

Genuinely would have been lost without Michaels help & advice, great price for the 3 hours work he provided, and all parts supplied were of a similar price found in bicycle stores.

06 Nov 2015

Mike gives his professional opinion & good recommendations, then let's you decide, no pressure. Always reliable!

Approximate cost: $150

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