Used The Shower Repairs Centre to re-seal our upstairs shower. All seemed good until we started re-using the shower and the leaking started again. Thinking that the leak couldn't possibly be related to the re-sealing work just done and that it had to be a plumbling problem we called the plumber back out to check the water & drainage pipes. Turns out that leaking was as a result of silicone not being applied to the back of the taps. Cost us $595 to have the re-sealing work and then an extra $190 to get the plumber back out. Given the failure to apply the silicone was an oversight by The Shower Repair Centre guy, I believe that it is fair & reasonable for The Shower Repair Centre reimburse us for the $190 extra cost we incurred. Two emails requesting reimbursement remain unanswered. If you want the job done right and want to deal with a company that stands behind the quality of their work, then use someone else not The Shower Repair Centre.

Your technician arrived early, he was polite, friendly efficient, quick there was no mess, really appreciated the after care note explaining what to do with the shower the following day. The technician explained the issues with the shower and then fixed these. The Service he gave was excellent Thank you.

Water was leaking into my daughters bedroom. I spoke to a plumber over the phone and they said it sounded like a shower water proofing issue. So I called in the Shower Repair Centre to assess the situation. A technician from the Shower Repair Centre came to my home, had a look around and said that the leak was caused by my shower and water proofing would definitely solve my problem. Not the case. After spending $595 on water proofing the shower, water still continued to come into my daughters bedroom. When the guys from the Shower Repair Centre came in again to address the issue they discovered that the water leakage was due to a burst pipe. I then called in a plumber to fix the pipe and the leakage stop straight away. I was annoyed there was no way I would have spent $595 on water proofing if I had known it was not going to fix the leakage problem. I trusted the advice of their technician that water proofing would solve all my problems. I called them back and expressed my frustrations and practically got yelled at. After that I spoke to the management and indicated I would like something for the fact that their technician had incorrectly diagnosed the leakage issue and I spent $595 on a service I really didnt want. I was made to feel like I was crazy to think they did anything wrong. They kept arguing they were not plumbers and therefore they could not be held accountable for getting the diagnosis wrong?? then why did your "technician" tell me that water proofing would solve my leakage problems! I agree - they were not qualified to make that diagnosis. They should have told me to call a plumber to assess the situation properly. NOW to added to all this, whatever they used to seal the shower is now collecting black mold that is impossible to remove!! I never had such mold issues in the past but I have them now!!!! Stay away from these guys!!

I rang the shower repair centre and the staff on the phone were very friendly and helpful. When we pin pointed what was wrong they had someone out within a few days and fixed the leek. The technician was polite and cleaned up after himself . I would highly recommend the shower repair centre.

These's guys are great. I had two plumbers out and they couldn't fix the problem. My real estate recommended them. I rang The Shower Repair Centre and they fixed the problem straight away. It has been three years now and no leaks. Thanks guys