The Smile Place Mt Eliza

4.9
based on 157 reviews

Customer Approved
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service a priority”

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157 reviews about The Smile Place Mt Eliza

verified email - 20 Jan 2016

After moving down to the Peninsula I dreaded having to find a Dentist that I could trust as I've always been a "white knuckle" patient. From the moment I stepped into the building I was made to feel very welcome. The receptionist stood up from her desk and welcomed me and I was greeted with the friendliest smile. The Dentist that I saw was Andre and he was so nice and he explained what was causing my pain and how it could be treated. I had some treatment on the day and was given a treatment plan. The Nurse was so lovely too ( can't remember her name ) and made me feel so much more at ease. I'll be back for sure. I can highly recommend Andre and the Smile Place.

sandyt5 20 Jan 2016

Welcome to the Peninsula and thank you for your lovely review. We're glad your visit was better than you had expected, and we look forward to seeing you again. We hope that each visit gets easier, and eventually you look forward to seeing us as much as we look forward to seeing you!

20 Jan 2016

I would just like to say how impressed I was with Dr Andre Schertel and the staff at The Smile Place, Andre was so incredibly thorough and gentle through out all my dental treatment both general and cosmetic. I couldn't be happier with my new smile.
Top dentist, I now take the whole family, knowing they are in good hands and would recommend this practice every time.

sandyt5 20 Jan 2016

Thank you so much for your feedback. It's great to hear you're enjoying your new smile, and we love treating the whole family!

17 Jan 2016

Seen Dr Julie Pham for myself and two sons, she is fantastic at her job and is great with children. Would highly recommend her.

sandyt5 18 Jan 2016

Thank you very much for your kind words - they are much appreciated. Kids (and adults) seem to love Julie. And she loves treating children of all ages!

10 Nov 2015

Turned my fear of dentists around - throughly recommend. Caring treatment, great value. Thank you x

sandyt5 11 Nov 2015

We're so glad to help! Thank you for your lovely comments - they are much appreciated by the whole team.

verified email - 21 Sep 2015

A true "dental phobe" I have avoided the dentist for many years due to awful experiences as a child. Andre and the staff were so wonderful. I was put at ease from my first contact over the phone and that continued through my consultation. Andre spent time chatting with me before even looking at my teeth and I started to feel more calm than I thought possible. In consultation with Andre we decided the best way to manage my fear for my first fairly major procedure and I am confident that in future I should be able to manage with gas and local. Cannot recommend this dental practice highly enough! Need more than 5 stars!!

sandyt5 11 Nov 2015

We are love helping patients conquer their fears and have the treatment they need or want. Well done and thank you very much for your review!

verified email - 20 Aug 2015

Again, I have nothing but the highest of praise For Julie and her assistant during my visit today. I would give an extra star(s) for the service which I received. A calming, most pleasant, cheerful, professional and pain free treatment.
Thank you

Approximate cost: $400

sandyt5 20 Aug 2015

Thank you so much for your kind comments. We really try hard to make the visits as relaxing as possible and it's lovely to hear it is being achieved. We appreciate your feedback - thank you!

verified email - 01 Dec 2014

I cannot speak more highly about the team at the Smile Place in Mt Eliza and I offer them an excellent rating and strongly recommend them to anyone.

Having not gone to the Dentist for over 20 years I was very concerned it was going to be a costly exercise. However Rob was quick to reassure me things were not that bad and he only focused on work that was urgent and gave me a plan to do other non urgent work over a longer period of time making it very cost effective for me.

We took our 18month old daughter for a check up and we were so impressed with the way Rob was with our daughter - she actually enjoyed going to the dentist!

I also had some professional whitening done with Nat and the result is fantastic. I didn't want to have glow in the dark teeth and Nat quickly reassured me and the result has been so impressive and it looks so natural that after a few weeks only 1 person has actually noticed (despite them looking much whiter to me and my wife!). I highly recommend seeing a whitening professional such as Nat from the Smile Place - its worth it (and not that much dearer as I got most back from my private health insurance).

We're glad you are happy with the result of your Zoom whitening treatment. We love that we can tailor the degree of whiteness to each individual patient, giving great results time and time again.
Thank you very much for your feedback - Rob is much loved by patients of all ages, and he is always happy to see new patients.

verified email - 20 Nov 2014

I have been seeing Dr Rob Taylor at The Smile Place for many years. I have never had a bad experience. The practice is always immaculately clean and professionally presented, the staff are fantasic and very helpful. Dr Rob is incredibly gentle. Overall a great dental practice that provides top quality dental care. Highly recommended!

verified email - 20 Nov 2014

Simply make the move to this outstanding dental practice, Julie Pham was without doubt the most professional, helpful,gentle and reassuring I have ever experienced in 70 years. I simply cannot be negative on any level. Truly worth that little extra. Highly recommended to all who fear the dentist.

Approximate cost: $455

We're pleased to have Dr Julie Pham here - she is popular with patients for her gentle and professional treatment. Thank you very much for your review - we appreciate it!

verified email - 15 Nov 2014

My experiences with Julie were wonderful to say the least. I had been walking around for about 2 years with a sensitive tooth but had decided enough was enough, get it out. I hardly felt the injections and before I knew it the tooth was out. Felt great the next day and was back to my normal sparkling self by the next. Thanks Julie and staff......Cp.

Approximate cost: $250.00

We're glad you had a wonderful experience with Dr Julie Pham. All our practitioners strive to be very gentle. Thank you so much for your comment.

gdadc 21 Nov 2014

Thanks for your review it helped, I now have experienced the superb service you write about

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