I have been searching for a blonde colour stylist for some time with difficulty. I read a lot of good reviews about Toni and Guy so I decided to try them out for a hair style first as a trial before I get my hair coloured. The head stylist is fantastic, I have to stay she is the best stylist that I have been to, 5 stars. She knows how to style and gave so much volume to my hair, I walked out looking fantastic. Unfortunatley the stylist does not colour hair. Given how impressed I was with the service, knowledge and style I felt comfortable to book the hair colourist who has won awards.

I was very dissapointed with the colour and service it did not match up to the level of experience the stylist had. I was very paticular about the blonde I wanted, I brought photos of my previous colour and explained exactly what type of blonde I wanted. I made it clear that I did not want to see any of my regrowth/darkness showing through my sides as I wear my hair up. I wanted the foils to be thick so you cant see any of my natural colour underneath. The colourist reassured me that she is the blonde specialist etc. The colourist applied the colour and then I was given to a junior stylist to blow dry my hair. I was dissapointed that I did not recieve the senior stylist who orignally styled my hair and booked that appointment. The jnr stylist shoook my hair and blow dried it very rough and quickly, felt like she was ripping my hair out. My hair was not smooth and still wet so I could not see the colour at all. It was the worst blow dry I ever had. She was about to send me to checkout saying how good I looked (all lies) I was very dissapointed that the colourist did not come to see the finish product and check that I was happy. I had to ask for the colourist.

The colourist then blow dried my hair smooth so that I could see the colour. I could see in the mirror that my blonde was very faint, the foils did not cover and you could see a lot of the darkness showing through, but she told me how good it looked! I then showed the photo and asked her if the blonde was the same? You could clearly see that it was not the same, I looked like I did not have my hair freshly coloured. After pointing this out, the colourist put a toner through my hair. This did not lighten my hair enough. I was so dissapointed with the service, she did not listen to what I wanted and could not believe that if I had not mentioned anything she would not have suggested to fix it. You could still see the darkness the foils were not thick enough and if I put my hair up, my sides were not blonde at all. She then said that I was welcome to come back another day to get more foils put in (yeah right like Im going to go back and pay for more foils and damage my hair by adding more colour ontop of colour) She gave me discount, which still costed me way too much for a crappy colour and service. Really I shouldnt have paid for anything as it ws not what I had asked for. There is no way that I would go back when she could not get it right the first time and did not look at her work until I asked her to. At the time of the apt they should have explained the option to book in the senior stylist, who is realy expensive but worth it how was I to know that I would have the jnr stylist. It appears that when you are new they give you the best to get you to go back but then you get the jnr! Really dissapointed with the service, they dont listen and cant deliver. Do not recommend them for blonde colour. However the senior stylist is fantastic, recommend her for styles, if only she colour as well.

The best 'Amelie-style' bob haircut I've had (still not quite perfect, but pretty good!) The 'stylist' hairdresser I had was helpful, attentive and took her time (unlike some hairdressers I've had), and did a great job of styling when blow drying my hair after cutting it. They're not the cheapest, but they're certainly one of the best I've had so far.

Approximate cost: $72 (cut & blow dry)