1 review about Trans Aus Melbourne

verified email - 12 May 2018

Terrible customer service. Truck did not arrive. Horrible communication. Do not book this company. I booked a 1-4pm time slot for our move today.
At 3pm I was getting worried and was assured that the truck would be at my house despite them running behind.
I called again and was told the truck would be coming. At 6pm I got a text to say they were cancelling. They did not even have the decency to return my call, just a text. I told them I had a little boy, my power was being disconnected etc they said ‘it’s outside of office hours, send us an email’ . If I could give 0 stars, I would.

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account