Ultimate Family Fun Centre

check icon 3.6 (20)

Opening hours

Monday:

Closed

Tuesday:

Closed

Wednesday:

10am-5pm

Thursday:

10am-5pm

Friday:

10am-9pm

Saturday:

10am-5pm

Sunday:

10am-5pm

Public Holidays:

10am-5pm

Reviews for Ultimate Family Fun Centre (20)

Write a review
3.6
20 reviews
5 star icon
5
4 star icon
8
3 star icon
3
2 star icon
2
1 star icon
2
Service Rating
3.7
Quality Rating
3.7
Value Rating
3.9
verified email - 19 Jun 2014
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

This is a great play centre, my son loved going there! It's massive with lots of room to run. It caters well for all ages, with a separate toddler /baby area. My son loved the massive slide. The coffee was nice and the food was good too.

verified email - 13 Jan 2014
Service Rating
3.0
Quality Rating
3.0
Value Rating
3.0

Have been here a few times now....the kids do have a lot of fun here, there is lots to do. But I find that it is hard to keep track of them as you cant see them from the parents area. I have noticed a few parents use this as a "babysitter" of sorts, and just sit on their phones or ipads not caring what their kids are up to... and usually its those kids that are playing roughly and bullying other kids (this I have witnessed a few times usually to my kid!)
Aside from this the food is okay...tad pricey but what you would expect...and the service is the same. Party pricing is extremely expensive compared to other places though.

07 Apr 2013
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We just had our daughters 1st birthday there and I was so impressed with the service (everyone so helpful and lovely) the price of the day (excellent value for money) and the food (everything so fresh, fruit platter the best, pizzas great, everything very enjoyable and all the guests thought the same). Would highly recommend for child plays and parties, no stress at all for me which was fantastic! Thanks so much!

verified email - 17 Mar 2013
Service Rating
2.0
Quality Rating
2.0
Value Rating
3.0

I've come to the centre a few times over the past 3 years and am always disappointed with the food and drink.
The coffee is watery and bitter and they need some good decent kids food on offer; I go hungry and get chips for my kids to blend in. I never want to be invited here at lunch time again.
Besides not being able to see some parts of the playground, the equipment is a good warren to get some of that energy out.

verified email - 30 Jul 2012
Service Rating
2.0
Quality Rating
3.0
Value Rating
3.0

Bring back the old chef Manu & the previous owner or Manager. The centre was great with Manus cooking, not sure who is cooking now but there is room for improvement. This centre has great potential especially the art room which never gets used. I agree with the other reviewer regarding the phones, very hard to get someone to take your call, I tried ringing during the week & no luck so I dropped in to ask about party prices. The person who served me who I think was the chef was not presentable at all however was very friendly & went out of his way to assist with with party prices. Our mothers group really misses the old crew who worked there.
I hope the new Manager or owner does well as she seems inexperienced but has tried to introduce new ideas, time will tell. Lastly the places needs a major clean up. I hope they improve as my kids do like visiting the centre but the current staff are a concern.

selenag
#13 in Chelsea VIC
1 review · 405 points
28 Jul 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

previously this place was crap as the girl doing the management was rude and unfriendly but in the last 4 months or since the female manager left and now I am very happy with the place and it is amazing the kids love it and the food is very yummy and the staff are very friendly and lovely especially Mel, Dean and Jenny. Thanks for making this place a great place to bring the kids to have fun and for you yummy good quality and great price food. would recommend this place to anyone ..thanks guys :)

Approximate cost: $10

19 May 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I just believe that this center is amazing, my family loves going there. We never have any problems with the staff or the food! the cafe is great aswell. The kids love it and always ask to go to the center! I do disagree with all negative comments, I think it is wonderful :)

Approximate cost: $20

verified email - 14 May 2012
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have to completely disagree with the previous comment. My friends and I are regulars at the centre and we are impressed with the new changes there. We stopped coming a while ago but saw the centre in the newspaper and when we went for a visit we were amazed with the customer service, the food is amazing finally we can take our children to a centre that offers more food than just fried food and the quality is amazing! Upstairs is finally back open and looks like they have had a big clean up. Prices are finally reasonable compared to the other centers! I'm looking forward to my sons next birthday party there. Good job guys my friends and I are very impressed!!

louisew13
#14 in Seaford VIC
1 review · 600 points
verified email - 09 May 2012
Service Rating
3.0
Quality Rating
2.0
Value Rating
4.0

The cleanliness has declined quite dramatically since the new owners have taken over. There are "dust tumble weeds" almost everywhere you look, the place needs a good vaccuum and dusting in my opinion. I think they have forgotten babies/toddlers put a lot of things in their mouth, as there was a torn up foam ball lying on the floor and one of the workers walked past it! The whole place is starting to look dated and could do with an "Extreme Makeover".

Approximate cost: $6.00

verified email - 04 Aug 2011
Service Rating
4.0
Quality Rating
3.0
Value Rating
3.0

We had a nice time here this morning, the girls enjoyed the equipment, though I noticed they were the only ones wearing socks, I thought this was a rule everywhere. Not the cleanest, but I understand with so many children through the doors it must be hard to keep a track of.

Approximate cost: $20

verified email - 21 Jul 2011
Service Rating
3.0
Quality Rating
3.0
Value Rating
4.0

On our first visit, we were given a handful of half price entry tickets which was very generous. I found that some parts of this playcentre seem to be a bit of a maze, so finding your child can get tricky, and somewhat scary! At one point, I couldnt find my child at all, calling out to her numerous times! Food was not too bad, they dont serve chai lattes though :( Overall, not a bad playcentre

christiner6
#33 in Patterson Lakes VIC
1 review · 200 points
verified email - 20 Apr 2011
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

I am very happy with this centre for my kids even tho they are still very young they still have a ball and play for hours. the staff are great and being their today was special for the kids having taken part in an easter egg hunt : ) as a family we love this centre.
It was busy and still the staff took time out to say hello to my little boy and worked with a smile. The food is great Oh and we liked the staff having bunny ears and face paint. such a cute idea. thumbs up from our family and friends

Approximate cost: $10

verified email - 19 Apr 2011
Service Rating
1.0
Quality Rating
3.0
Value Rating
2.0

Took the kids here last weekend and I must say that it needs a very very good clean not one child I saw had socks on I thought that this was a policy of playcentres? compared to other centres I have being to this is one of the worst. Another thing about this centre I didn't like was that you could not see the kids from where you were sitting, there were some older kids running around who kept knocking over my friends kids and some others kids staff did see this occur on several occasions however simply ignored the situation I know that the parents should be watching their own kids but a little reminder from the staff would not have gone astray. Not a good centre for the young ones.

Approximate cost: $20.00

verified email - 05 Apr 2011
Service Rating
3.0
Quality Rating
4.0
Value Rating
4.0

We have visited here a few times and the kids do enjoy it. The big slides are great for older kids and even my 2 and 3 year old love them. I do worry about not being able to see the kids easily at times when its particularly busy.

The food is well priced but mainly fried.. my kids do love the jelly cups though, i feel entry is a bit more expensive that other places that the kids enjoy just as much.

Parking is a bit of a nightmare, but it is literally across the road from the train, so often we make an adventure of it and train it to the play center. The kids love it.

The craft room is great in theory, but in reality is a little disappointing. Yes there is paper and crayons available, but i expected a bit more and maybe a staff member to assist the kids in creating something they could take home. Our first few visits were during the week so i put the lack of craft down to it being quiet during the week, but we have also been on a weekend when the place is packed and still nothing really going on craft wise.

I find the staff efficient but, well, a bit surly for lack of a better term. They don't really engage with the kids at all, i would expect people who could at least pretend to like children to work at a play center.

Overall, its a regular hang out on our list, but not our favourite.

verified email - 17 Dec 2010
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Went to a birthday party for my nephew & the birthday was done very nicely. Unlike other play centres where the food is cheap & nasty this centre not only had quality but the quantity was also noticed amongst some of the adults that were hungry. Face painting was included in the party & the kids luved getting this done. The staff are very friendly & ensure the party is running smoothly. I would highly reccomend this play centre for a birthday, beats cooking at home.

verified email - 01 Mar 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great food, great music, fabulous staff with a "can do" attitude, immaculate surroundings and great prices. Value for money parties - the staff go that extra mile to please, great family environment.

Approximate cost: $8.80

verified email - 18 Feb 2010
Service Rating
1.0
Quality Rating
2.0
Value Rating
3.0

THIS IS A GREAT CENTRE FOR OLDER CHILDREN, ITS VERY HARD TO WATCH YOUR CHILDREN, ITS VERY NOISEY WHEN THE IS A FEW PEOPLE INSIDE, CAR PARKING IS TERRIBLE. NOT AS CLEAN AS OTHERS I HAVE BEEN TO. FOOD WAS GOOD & AT GOOD PRICES PROBLEY THE BEST THING ABOUT THE CENTRE. I FELT REALLY HURT & PUT DOWN THE WAY I WAS TREATED IN A CHILDREN PLAY CENTRE. MY CHILD WAS PUT DOWN BY THE STAFF/MANAGEMENT . I HAVE NEVER COME ACROSS THIS IN A CENTRE BEFORE IN THE MANY I HAVE BEEN TO THROUGHOUT MELBOURNE. NO ONE IS PERFECT BUT TO BE TREATED SO POORLY BY A CHILDS PLAY CENTRE WAS A TOTAL DISGRACE. I'M USUALLY A VERY HAPPY & POSTIVE PERSON BUT I CAN'T SAY ANYTHINK NICE THROUGH MY EXPERIENCE. WHAT STARS I GAVE IT WAS MORE THEN FAIR I WOULD GIVE IT O BUT I TRYED TO GIVE IT SOME POSTIVE . AS IT COULD BE GREAT WITH BETTER CARING & UNDERSTANDING ATTITUDE & GET IN THERE & GIVE THE EQUIPMENT A GREAT CLEAN.

( PLEASE TAKE NOTE THIS WAS MY EXPERIENCE & WHAT HAPPENED TO ME NOT EVERYBODY . I HOPE YOUR EXPERIENCE IS GREAT & FANTASTIC LIKE A PLAYCENTRE SHOULD BE. )

Approximate cost: $BIT EXPENSIVE FOR WHAT U GET

15 Jan 2010
Service Rating
4.0
Quality Rating
4.0
Value Rating
5.0

Entry prices are very reasonable and adults are free. Staff are very polite and customer service is number 1.
The art room has activities, for Xmas the children made cards and had a colouring competition. Food portions are very generous and a wide rage of choices on the menu

Approximate cost: $9.00

15 Oct 2009
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Staff are friendly and care about your needs. Cafe quality of food and prices are great. Children's birthday are very good as well and are very well organised.

Approximate cost: $10.00

verified email - 13 Jul 2008
Service Rating
5.0
Quality Rating
4.0
Value Rating
3.0

Went here a couple of times and its just been renovated inside its all nice and clean very well presented and has a good family vibe where they encourage mum and dad to go play with the kids.
They also do great birthday parties which is where my 2yo daughter had hers as well a decent cafe that serves nice fresh foods such as roasts,pizza and butter chicken as well as the usual pastries,coffee and chips,party pies etc
Try to go there one Friday night where you can feed the kids with all you can eat pizza and pasta after they have a play the centre is open every Friday night until 8pm

Approximate cost: $10