Ultimate Family Fun Centre

3.6
based on 20 reviews

Write a review

20 reviews about Ultimate Family Fun Centre

Anonymous
verified email - 19 Jun 2014

This is a great play centre, my son loved going there! It's massive with lots of room to run. It caters well for all ages, with a separate toddler /baby area. My son loved the massive slide. The coffee was nice and the food was good too.

verified email - 13 Jan 2014

Have been here a few times now....the kids do have a lot of fun here, there is lots to do. But I find that it is hard to keep track of them as you cant see them from the parents area. I have noticed a few parents use this as a "babysitter" of sorts, and just sit on their phones or ipads not caring what their kids are up to... and usually its those kids that are playing roughly and bullying other kids (this I have witnessed a few times usually to my kid!)
Aside from this the food is okay...tad pricey but what you would expect...and the service is the same. Party pricing is extremely expensive compared to other places though.

07 Apr 2013

We just had our daughters 1st birthday there and I was so impressed with the service (everyone so helpful and lovely) the price of the day (excellent value for money) and the food (everything so fresh, fruit platter the best, pizzas great, everything very enjoyable and all the guests thought the same). Would highly recommend for child plays and parties, no stress at all for me which was fantastic! Thanks so much!

Anonymous
verified email - 17 Mar 2013

I've come to the centre a few times over the past 3 years and am always disappointed with the food and drink.
The coffee is watery and bitter and they need some good decent kids food on offer; I go hungry and get chips for my kids to blend in. I never want to be invited here at lunch time again.
Besides not being able to see some parts of the playground, the equipment is a good warren to get some of that energy out.

Anonymous
verified email - 30 Jul 2012

Bring back the old chef Manu & the previous owner or Manager. The centre was great with Manus cooking, not sure who is cooking now but there is room for improvement. This centre has great potential especially the art room which never gets used. I agree with the other reviewer regarding the phones, very hard to get someone to take your call, I tried ringing during the week & no luck so I dropped in to ask about party prices. The person who served me who I think was the chef was not presentable at all however was very friendly & went out of his way to assist with with party prices. Our mothers group really misses the old crew who worked there.
I hope the new Manager or owner does well as she seems inexperienced but has tried to introduce new ideas, time will tell. Lastly the places needs a major clean up. I hope they improve as my kids do like visiting the centre but the current staff are a concern.

28 Jul 2012

previously this place was crap as the girl doing the management was rude and unfriendly but in the last 4 months or since the female manager left and now I am very happy with the place and it is amazing the kids love it and the food is very yummy and the staff are very friendly and lovely especially Mel, Dean and Jenny. Thanks for making this place a great place to bring the kids to have fun and for you yummy good quality and great price food. would recommend this place to anyone ..thanks guys :)

Approximate cost: $10

Anonymous
19 May 2012

I just believe that this center is amazing, my family loves going there. We never have any problems with the staff or the food! the cafe is great aswell. The kids love it and always ask to go to the center! I do disagree with all negative comments, I think it is wonderful :)

Approximate cost: $20

Anonymous
verified email - 14 May 2012

I have to completely disagree with the previous comment. My friends and I are regulars at the centre and we are impressed with the new changes there. We stopped coming a while ago but saw the centre in the newspaper and when we went for a visit we were amazed with the customer service, the food is amazing finally we can take our children to a centre that offers more food than just fried food and the quality is amazing! Upstairs is finally back open and looks like they have had a big clean up. Prices are finally reasonable compared to the other centers! I'm looking forward to my sons next birthday party there. Good job guys my friends and I are very impressed!!

verified email - 09 May 2012

The cleanliness has declined quite dramatically since the new owners have taken over. There are "dust tumble weeds" almost everywhere you look, the place needs a good vaccuum and dusting in my opinion. I think they have forgotten babies/toddlers put a lot of things in their mouth, as there was a torn up foam ball lying on the floor and one of the workers walked past it! The whole place is starting to look dated and could do with an "Extreme Makeover".

Approximate cost: $6.00

verified email - 04 Aug 2011

We had a nice time here this morning, the girls enjoyed the equipment, though I noticed they were the only ones wearing socks, I thought this was a rule everywhere. Not the cleanest, but I understand with so many children through the doors it must be hard to keep a track of.

Approximate cost: $20

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account