I have been in to this place twice needing two small 1 mintue jobs, one being tightening up a tow ball and the other to fit wiper blades. Was told I had to book it in. My mechanic in QLD that I used which was also an Ultra Tune was always helpful and I didnall my services etc here when I lived in QLD.
I would NEVER step foot in this Ultra Tune again. Very arrogant rude individual running this business. AVOID

Approximate cost: $0.00

We initially booked the car in to have the radiator replaced which went well although we were warned to keep an eye on things as the head gasket may go. A week later the head gasket did go so back we went, the guys were very helpful and did their best with timing to get the car repaired and returned to us. When we got the car back we were warned that the alternator wasn't working. The car died a couple of days later, but with the ultracare warranty we were able to get a free tow back to ultratune where the guys worked with us to get the car back on the road as cheaply as possible and actually had us back on the road in 4hrs. Under difficult circumstances they were efficient and helpful and gave us a 10% discount card for future service and repairs.