They wasted no time in mailing my filter kit. When there was a small issue with one of the filters, I emailed them and received an immediate reply telling me a replacement was on its way. Great to be able to find the product I need for my vac without having to find a service repair-person & pay a premium!
Approximate cost: $25
Well done......I ordered a M044 replacement motor for our Dyson and it was shipped and arrived promptly. And along with your easy to follow Youtube videos job was done without hassle. I found cheaper Australian websites, but with your service and tutorials online, I will be recommending you to my friends.
Approximate cost: $190
This is the second time I have bought from the Vacuum Spot. The first time was amazing, I thought I would have to describe my machine in detail to buy new bags, but no--once I mention the shape , the salesman knew exactly --even to the colour. A visual tour of the store told me I had contacted the Right Spot. My second purchase, went with ease, and postage was very reasonable. So Thank You. JoanQ
Staff called me to see if they could help when the first spare part I had purchased didn't fix the problem, after which a second part was purchased and fixed the problem.
I recently purchased a vacuum cleaner and was unable to find any of the filters in store. I ordered these parts online through the vacuumspot and was totally amazed at how quickly they arrived. The filters were packaged to perfection not a single mark on the very delicate paper construction part. I recommend the vacuumspot to any new customer as this is my very first purchase
VacuumSpot has the highest quality after-sales customer service of any online store I have ever delt with. I have had some postage issues and Kerry in particular has gone above and beyond to ensure that I recieve my product without any delay or additional costs when they had no obligation to do so. I cannot rate VacuumSpot highly enough for the service they have provided to me and can say without hesitation that they have gained a customer for life. An added bonus is that they have the best online prices available, prompt delivery times and a professional follow up service second to none to ensure that their customers recieve the goods they requested on time and in perfect condition. Thanks vacuumSpot for being the online store that keeps you shopping online.
I could'n be happier with the service and responce I have received from Scott and staff at Vacuumspot. My Dyson has never worked better.In fact I've had a more professional contact with Scott,than I did with Dyson's Australian distributorship. Well done,you definitely have my business. Thanks again. Michael. `
I bought a vacuum cleaner, parts and bags several times from VacuumSpot.
I want to thank them for their great service, communication and prompt delivery.
So impressed. I won't hesitate to recommend this company to others.
Just wanting to thank VacuumSpot for their awesome customer service & shipping time! Even though my product was not in stock they kept me updated when it came in and still managed to get it delivered to me in under a week!
Super Impressed :)
Thanks heaps & would highly recommend VacuumSpot to all!
I couldn't get the part that I needed, I very worried about website buying,as I had never purchased anything over the website before, I can only say that I had excellence service, and will use this company again, and also spread the word.
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