This is the vicroads office that gives all vicroads a bad reputation. It is in a really tuff spot to get to always full of people and it seems like you could sit there all day with out being served and when you actually do get served you get a person who may as well be a robot.

I have been to this office 4 times in the last 3 years for several "non-offence" related things, like changing my details and getting my drivers liscence. Safe to say I will make the one hour trip to a rural Ricroads instead of dealing with these complete utter incapable staff who have no idea what is going on, and need to get their act together, or at least take a look at their computer system more than a glance before stuffing you around. Besides the wait (each and every time) even with an appointment, and doing absolutely everything I need to do by the books, it seems that they are almost trying to make the experience as difficult as possible. I would rather drive an hour to get seen on time and deal with better staff rather than dealing with this office. My experiences at other offices has been much smoother, despite them having the same data-base. AVOID AVOID AVOID!

I had my licence plates stolen and wanted to replace them. Ticket to wait in line - could not make an appointment, staff were not very helpful. Overall a bit disappointing.

Approximate cost: $40