0 Star. I would ABSOLUTELY NOT recommend them. I recently engaged Victorian Property Settlements (a tiny business owned and run by husband and wife) as my conveyancer in selling my property. Huge mistake. Before hiring them, I wish I had read about their horrendous online reviews on review websites such as wordofmouth and oceaniabiz and vymaps. For those wanting to check out their horrible reviews on these websites, the easiest way to do so is to simply Google “Victorian Property Settlements Reviews”. On the basis of my recent dealings with them, I could not help but formed the opinion that they are as unprofessional, sloppy, deceitful, sneaky, unscrupulous and arrogant as they come. They made a lot of very basic mistakes in their work. When I emailed them about the mistakes, I would often not hear back from them for days on end without chasing them with multiple follow-up emails or phone calls. Quite a number of my emails to them simply went unanswered. Extremely poor in communication. For their own money-grab, they UNLAWFULLY relied on some sneaky fine prints in my sales contract and UNLAWFULLY issued a default notice in my name to the buyer and charged the buyer $450, thanks to the buyer’s conveyancer being 1 day late in handling some minor, non-urgent administrative task. They did all this using my name and my sales contract, behind my back, without my authorisation or knowledge. They failed to collect the $450 from the buyer as the house burnt down before settlement and the contract fell through, so they demanded that I pay them the $450 instead. In other words, they issued a default notice for $450 in my name to me and asked me to pay them. If this is not daylight robbery, I don’t know what is. In my dealings with them, they conducted their conveyancing business activities through Quick 32 Pty Ltd trading as Victorian Property Settlements. But the conveyancing licence of Quick 32 Pty Ltd trading as Victorian Property Settlements was cancelled on 9/9/2021. So effectively, they conducted their conveyancing business UNLAWFULLY, without conveyancing licence and professional indemnity insurance. When they billed me, they billed me using the ABN of another company named Victorian Conveyancing Pty Ltd (which UNLAWFULLY used the same business name “Victorian Property Settlements”. This is ILLEGAL under section 18 of Business Names Registration Act 2011 since Victorian Property Settlements is not and cannot be registered to Victorian Conveyancing Pty Ltd as a business name on the Business Names Register due to the fact that it is already the registered business name of Quick 32 Pty Ltd). Victorian Conveyancing Pty Ltd is never registered for GST, but that did not stop them from UNLAWFULLY charging me GST. When I refused to pay the $450 and questioned them about the GST, they held me to ransom by UNLAWFULLY lodging a caveat on the property that I was trying to sell to stop me from selling it. The caveat was lodged UNLAWFULLY because it was lodged in the name of Victorian Conveyancing Pty Ltd with which I had no contractual relationship. To add insult to injury, they sent me a new invoice and charged me $273 for the UNLAWFUL caveat. I had reported them to the relevant Government Authorities so that they can be properly investigated and held accountable for their UNLAWFUL activities and conducts. In my dealings with them, they consistently behaved like a pair of 800-pound gorillas in the room. They might very well be. I am now waiting for the long arm of the law to give them what they deserve sooner rather than later.

I used them three times over the years and was extremely happy .

If I could give minus stars I would. Used this firm and very unprofessional. They do not return any calls or emails. They are rude and overcharge you with hidden fees and charges. I would not recommend them at all.

Extremely unprofessional and unreliable, made my experience extremely stressful due to the lack of communication and unprofessionalism, not returning my calls even on the day of settlement, I was completely left in the dark and as such the settlement didn't complete as it should have. It's now 5 weeks later and the settlement is still ongoing, extremely stressful and upsetting experience.

I'd give this company 0 stars if I could.

He and his team are atrocious to deal with. Stay away.

Unfortunately, they were the vendor's conveyancers for the purchase of my first property. He did not return my conveyancer's emails promptly, he did not return my conveyancer's calls and he did a very good job of being unavailable. He also delayed settlement by not providing certain documentation, but during this time period he did not liaise and cooperate with my conveyancer. Instead, he served me a notice of default even though it was not our fault the original settlement did not go ahead. This was a legal fee to the tune of $770. What a way to burn through a first home buyer's wallet.

Then, he scheduled settlement for Friday. The original settlement was Monday. Why, do you ask? He demanded payment of penalty interest - even though the delayed settlement was his fault. But, on paper, he made it look like it was my/my conveyancer's fault. I had no other choice but to pay the penalty interest.

[redacted name] is an interesting character. [redacted inflammatory comment]. Sometimes you wonder whether he's even acting for the vendor, as he actually acting for himself most the time. For example, charging a $145 amendment fee to change the original settlement date.

I've heard it come directly from his mouth too: that he knows he can get away with things, as everything is done by the books. It's just very unprofessional, disgraceful and disgusting. He knows how to play the game.

He does not seem to realise that his business serves both sides of the fence (vendors and buyers), which means you need to be professional on all fronts. I would highly recommend you consider other conveyancers for your property transactions.

Total fee payable to them was $770 for "notice of default" and $145 for "settlement amendment" - and I am the PURCHASER!

Approximate cost: $1015

This is an unsolicited review. Victoria Property Settlements is a long-established family-run company, staffed by honest, cheerful people, with more than two decades of experience. My family & I have been dealing with them for the past 10 years, Each time we bought or sold a property in Victoria, it has always been with them. Why? Because they have always gone that extra mile for us and have worked tirelessly to protect our interests over many years. One of the few agencies in Frankston/Seaford which has its own trust account, where your funds are safe and bank-guaranteed; this makes transactions safer, with less risk to both vendor and purchaser.

This company was recommended by my real estate agents and I have to admit they were fantastic. I was selling a place and buying a new place and they took care of everything. Unfortunately we had nothing but trouble from the conveyencer representing the people I was buying from, she didn't seem to know what she was doing but thankfully Joanne did and she sorted everything out, giving me less stress!

Approximate cost: $750