2 reviews about Wanneroo Glass

verified email - 23 Sep 2020

Contacted them...they sent one e-mail with a question and have never heard from them again...disappointing!

verified email - 14 Mar 2013

I had Wanneroo Glass install a new semi-frameless shower screen and mirror in both my main bathroom and my ensuite. As the shower screen in the main bathroom was being installed, I noticed that the safety stamp and logo for Wanneroo Glass that had been printed on the shower door panel was not only at eye level but had been printed upside down. I asked the installer whether the stamp could be removed as it was very unsightly (and made my shower look like a billboard for Wanneroo Glass!). At first he told me that the stamp was meant to appear that way. After I pressed the issue, he admitted that the guys at the factory had accidentally made the panel upside down (the stamp should have appeared discretely in the lower corner of the panel). I told the installer that this was not acceptable and the company (after some to-ing and fro-ing) agreed to replace the panel. This set my renovation back by a week. The company then came in to install the shower screen in my ensuite. After the installation was complete I noticed a dark black mark the size of an eraser head in the middle of one of the panels. The mark could not be removed. When I called the company out to look at the mark, they confirmed there was a flaw in the glass that had not been picked up in their quality control process. Once again, the panel had to be replaced. Whilst the work was competitively priced, and the company was willing to rectify the problems mentioned above at their own cost (which I appreciate), it would appear that they have some issues with quality control. For this reason, I would not recommend them.

Write a review

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account