3 reviews about Waves of Ettalong

verified email - 24 Apr 2024

Disappointed and ripped off

I tried this salon due to its close proximity to home and very reasonable prices.
I have extremely fine short hair that I normally have foiled. On my initial appointment, I wanted half head of foils and a cut, was told my hair was in terrible condition and needed a treatment, which I gladly accepted. On leaving I was given a treatment to take home, I was charged $260 dollars, I thought it was a bit excessive, but didn’t question it.

In my second appointment I was charged once again $260 which included half head of foils and trim, and given another treatment to take home, which I didn’t need or asked for. I thought it was very expensive again, but wanted to give the business the benefit of the doubt and go again.
I thought on my third visit I would ONLY ask for half head of foils and nothing else.
To my horror when I went to pay I was once again charged $260 dollars and given another cream to take home that I didn’t need or want. This time when I questioned the exorbitant price, I was told they had put a treatment in my hair which I wasn’t asked about, and charged a surcharge.

When I checked the website once again to see the prices I was mortified to see that short hair packages that include everything cost $120 dollars. My hair doesn’t even reach my neck and very fine.

The whole experience left me feeling totally ripped off and disappointed.
I totally wanted to support local businesses, but ripping off clients is not acceptable and definitely would not recommend this salon

18 Aug 2020

Really nice team, but they did a really bad haircut for me, giving me uneven and clumpy layers. Some parts of my hair look like steps have been cut into them, whereas other parts have nicer layers. Quite disappointing. The haircuts of other clients at the same time as me looked really good, so I don't know if my case was bad luck.

Approximate cost: $28

27 Sep 2017

Amazing service amazing customer service awesome men cuts will be back again definitely the only place to go in Ettalong.

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