I took my pup here for puppy preschool. Not so happy with the experience, I was not given tips to control his behaviour as he was quite boisterous and just wanted to play with the other pups. I struggled to control him sometimes and was given no instruction by the vet nurse - she completely ignored us. I enrolled looking for guidance and training, but learnt nothing - I could have picked up a book instead.

I walked out every time feeling like a failure; each lesson he was getting harder and harder to control, even though he was great at home. In the end due to sheer frustration and embarrassment I didn't go back, I just practiced lessons from a dog book at home, and learnt from there how to introduce distractions into training.

Find another puppy preschool, I will not go through this route again due to my experience with an apathetic instructor

I placed my 6 year old maltese terrier in their care after he had been coughing and having trouble breathing for 2 days. They took some X-Rays and blood tests, and said they wanted to keep him there over the weekend to keep an eye on him while they were waiting for the results. (This was a Friday). They moved him to a sister clinic in Templestowe, where we assumed there would be 24 hour care. On the Sunday morning, I received a telephone call from a nurse saying that she had just arrived and found that he had passed on during the night. I was devastated. He had passed away probably in a lot of pain by himself in a strange place. They had led me to believe that it was only something mild, and he would be better after the weekend.
I placed my trust in them by leaving my much loved pet there over night, when he could have stayed home with me by my side so that he didn't have to suffer like he did.

Approximate cost: $600