Western Lawyers acted for us for a purchase of property. Despite being cheaper than other places, they did not explain anything about the entire conveyancing process to ask. When I asked questions they were unresponsive.

I would rather pay more for someone who can communicate and are reliable.

Poor communication, poor grasp of English despite working in the legal industry, I agree with you Rawei, they did not return my calls or respond to my emails.
I would not recommend them for any services in future.

We engaged Western Lawyers as our conveyancer on a property purchase. They were very slow to respond to our questions, emails and requests. Sometimes, they did not respond at all. Their customer service was poor as they never kept us up to date even when there was no news. I would have appreciated it and recommended their service if they kept in communication with us throughout the process. They also did not properly introduce us to who was handling our case. Instead several people were replying to my emails. I felt insecure in the quality of the service/ information they were providing and thus their credibility diminished in my eyes. Poor service and lack of information!

Approximate cost: $500.00