Have been with Westnet as our ISP now for about 2 years. What won us over was actually a word of mouth referral.

My father-in-law was contacted and offered Broadband internet as part of a government scheme for rural Australians. He accepted and was fortunate enough to be dealing with Westnet.

My wife and I were recruited to assist in setting up the computer and getting hooked up and found that the customer service and tech support was by far the best I've experienced. Short wait times, call backs when promised and great product knowledge. All this on Boxing Day to boot.

Shortly after we decided to ditch our antiquated dial-up and go with broadband ourselves. We contacted Westnet and found the service was just as exceptional the second time around.

I've since contacted them on a few other occasions for various reasons and always had the same, excellent, service.