Wicked Candle Company

check icon 4.6 (28)

Business details

Opening hours

Saturday:

9am - 2pm

Service awards

Reviews for Wicked Candle Company (28)

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4.6
28 reviews
5 star icon
23
4 star icon
3
3 star icon
0
2 star icon
1
1 star icon
1
Service Rating
4.7
Quality Rating
4.6
Value Rating
4.6
verified email - 15 Nov 2020
Service Rating
2.0
Quality Rating
2.0
Value Rating
2.0

I ordered 2 glass jar candles: French Vanilla Bourbon and Clove Orange Cedarwood. I typically do not spend a lot of money on candles and this was my first experience doing so. Each candle costed $40 for a total of $80. They came packaged nicely, however they don't have a fragrance when lit. A woman named Wendy reached out thanking me for the business which I thought was a nice touch. I responded via email asking if she had any advice on what I could do to make the fragrance of the candles stronger and radio silence - I felt silly to follow up. I wouldn't recommend buying these candles at least not these scents if you are hoping to fill a room with a nice aroma. Given the price spent on each and the size of the candle, it's definitely disappointing that the candles don't have more of an impact.

l-m
1 review · 600 points
verified email - 05 Apr 2020
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I ordered a candle from Beserk.com. I am no stranger to using candles, but this was my first from Wicked Candles. It has been the worst burning candle I have had, even after following the included institutions. I am barely able to get an actual flame, and I am lucky to get an hours burn time before the candle extinguishes, which means I am unable to make the most of the wax, especially given the cost of their candles. I have no problem paying for a quality product, but this has been far from one. I also expected the scent to be stronger. Once the wick has burnt out, I will be better turning the leftover wax - and there will be a lot - into melts. Incredibly disappointed, will never buy again.

Approximate cost: $25.00

verified email - 05 Feb 2015
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I ordered Hydo Cal on line two days ago and have already received it delivered to my door!! I use this product for hand and leg craps. I ran out around a week ago and I have noticed the difference!

billm10
1 review · 0 points
verified email - 15 Nov 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Staff very helpful. Nice range of products (Candles and giftware). Quality is very good. The tea sample was a nice touch. But you NEED SIGNAGE OUTSIDE!

15 Nov 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Beautifully presented shop front, smells delicious and gorgeous and reasonably priced products. Staff were all lovely and helpful. Overall I will definitely be converting to a Wicked Customer over Dusk.

11 Nov 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I love getting stuff in the mail - candles in the mail are even better. The toll guy that delivered them was chatty and it turned out to be a beautiful day

Approximate cost: $100

laureenh
#2 in Gordon ACT
1 review · 500 points
verified email - 28 Oct 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

excellent service received parcel quite quick considering this was coming from WA to the ACT love the rock salt tea light holders, will be purchasing more for xmas gifts

Approximate cost: $60.00

cherrylf
#6 in Secret Harbour WA
1 review · 500 points
verified email - 07 Oct 2014
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Paul was awesome. He showed us all the products at the party.
The candles and melts smelt devine. He was very helpful and goods arrived very quickly. Very happy with service received.

roxannem3
#7 in Ellenbrook WA
1 review · 500 points
verified email - 30 Sep 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I purchased a Sweetpea and Vanilla scented candle. The fragrance was amazing, it lasted the whole candle and could be smelled throughout the house.
The candle burned cleanly, the container was attractive. All in all a high class product.
The guys are very friendly, answer all your queries with a smile and are great fun to deal with.
I would highly recommend them to anyone looking for top quality candles and melts

verified email - 24 Sep 2014
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

This company is customer focused, efficient and friendly. I received a sample in the mail promptly and just loved the fragrance, which was French Vanilla, I will be buying in the future

Approximate cost: $0

bradleyl2
#4712 in
1 review · 300 points
22 Sep 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I am always placing last minute orders with this company. They are always flexible and go out of the way to ensure customer satisfaction. Products are great and make great gift ideas. I heard about them by word of mouth.

Approximate cost: $25.

verified email - 16 Aug 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I ordered a package of wax melts in peach & cranberry for my wife's wax burner. I also noticed that they send samples for free so I requested one. I was happy to find out it was a nice sized round of wax and not just a fragrance sample.

The turnaround time itself from WA to NSW was 5 business days, and I was very pleased with that. The website is easy to order from and even tells you how many of each item is left in stock so there is no confusion. The prices on the wax melts are what I expected and I couldn't find them cheaper anywhere else with shipping combined.

The package arrived nicely packed with no issues there. The included the sample in a little burlap bag with the company info, 2 business cards on nice paper, my receipt with a hand-written thank you note, and a WOMO paper telling me how to review them.

Overall I am very pleased with my purchase. My wife loves her melts, the house smells great, and I have found a new website to purchase Christmas gifts from.

Approximate cost: $6.50

lindah33
#1323 in
1 review · 550 points
verified email - 10 Aug 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The guys we spoke to at the Handmade Expo market in Rockingham today were courteous, friendly and helpful with their products. Thanks

Approximate cost: $10

10 Aug 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Amazing! Products and service are outstanding and the quality way better than many other high rated big brand products I have tested.

verified email - 04 Aug 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great range of products, terrific prices, absolutely beautiful scents and the best thing is that they are a local business!

Approximate cost: $20

kimr33
#4337 in
1 review · 350 points
30 Jul 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Am very happy with my shopping experience at Wicked Candle Company..I live on the east coast of Australia and my parcel arrived inside of a week..great value for money..awesome product..my home smells amazing now..left a little thank you note on the receipt..real customer service even though I purchased my product online.

Approximate cost: $20

gabrielp
#2 in Birrong NSW
1 review · 300 points
verified email - 25 Jul 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Great unique candles, sent out quickly and they always wanted to keep me informed on what was happening and always wanting to thank me for my purchase. They were really nice!

Approximate cost: $28

verified email - 24 Jul 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Lovely shop, lovely people, check out their facebook page ans devine scents. They have everything you need to have that perfect smelling house. It's important to support local businesses.

Approximate cost: $10

shannans
1 review · 550 points
verified email - 24 Jul 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I recieved a free sample for doing a short survey. Lovely gesture & it smells divine. Thank you very much.

Approximate cost: $free

adamandd
#4240 in
1 review · 350 points
24 Jul 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I received a melt in the post today and all I can say is WOW the smell is truly lovely, my house smells so fresh and gorgeous

Approximate cost: $free

kellyt24
#4 in Wellard WA
1 review · 300 points
13 Jul 2014
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

Staff at Wicked Candle Company are always friendly and passionate about their product :) . There is a great range of products to choose from.

michelleb125
#1 in Mission Beach QLD
1 review · 500 points
verified email - 12 Jun 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

since using these candles i havent used any other.the service is amazing which makes ur experience even more enjoyable.do yourself a favour and try these candles you wont be disappointed

verified email - 02 Jun 2014
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

Their Candles are amazing. They smell so strong, even when you are burning them. The service was really good too, very fast. They didnt try to push other products onto me which was good.

In an office full of guys, the candles keep it smelling fresh all the time

Approximate cost: $30

01 Jun 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We used the Wicked candles at our restaurant and it makes it feel warm and welcoming. Work well in a big space. Love it!

Wow! I hope you are getting great comments from your customers and they keep coming back. Thank you for allowing us to supply to your restaurant, what a great way to enhance your customers experience.

31 May 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

great products that I could use around the house and as gifts. always good service. I really liked the soy based candles. the melts are always good to creat an atmospher in my home.

Hi Danny, thanks for your review. Melts are a great way to fragrance your home, they can even be a safe flame free way if you have an electric oil burner. Speaking of gifts, gift packs are the perfect gift to give! :-D

30 May 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I work in an office with an office mascot, a bull terrier. lovely dog but the office smelled. I purchased a Coconut and Lime candle and it leaves the office fresh and vibrant. Great fragrance and lasting smell.

Thank you for your comments, we are thrilled you like your coconut & lime soy wax candle. We also have a matching reed diffuser, you may wish to check out next time you are visiting Wicked Candle Company. I hope our fast delivery added to your overall customer experience. Give your furry friend a hug from all of us! :-) Thanks again

28 May 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The products are the best I have ever used. Love the candle, love the fragrances and just really great products. The customer service is outstanding and I would encourage everyone to just try one product and then you'll be hooked.

Thank you for your review. We pride ourselves on our quality products and outstanding customer service.

20 May 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent product, fabulous scents and very long burn time... the perfect candle!

Thank you so much for your review of Wicked Candle Company. We are so glad you enjoy our products.