51 reviews about WR Engineering

verified email - 13 Dec 2022

We had WR provide and install new sections of fence and a front gate. Every person from WR that we dealt with was extremely courteous, professional and amazingly helpful. The sales and installation team were happy and more than able to assist when we had issues with with neighbours.
The end result has made our yard look so much better and has added value to our property.

verified email - 09 Dec 2022

Excellent service from WR Engineering, yet again. After purchasing a new house, none of the garage openers left by the sellers worked. One call was all it took to have Steve onsite. Within a week we had a new motor with great features similar to what we currently have.
Big thank you to Steve and Ethan! Highly recommend WR Engineering.

verified email - 09 Dec 2022

Very good service: on time for inspection and fast turn around for quote to replace roller doors

verified email - 11 Oct 2016

Great customer service, prompt replies and prompt response time for both quote and installation. Pleasant professional serviceman to instal roller door with thorough explanation of how automatic roller door works! Very helpful, fast, efficient and reliable and a great quality new roller door as well! VERY happy customer.

Approximate cost: $8900

verified email - 15 Sep 2016

Our Garage door was very noisy since we first moved into our new home and the old motor died recently. So we got the B&D door motor with smartphone app installed from WR. They explained us the various features and the little things that matter in everyday use. They took the time to configure it properly and also fixed the noise problem that we have always had. We are very happy with the prompt and excellent service; would highly recommend them.

14 Sep 2016

We have used WR Engineering a few times and been very happy with their service and product. I would recommend them.

Approximate cost: $900

14 Sep 2016

Excellent efficient service. Booked in for the job easily. Came on time. Completed job quickly and efficiently. Pleasant tradesman, Explanation of how the auto door opener worked was simple.

Approximate cost: $700

verified email - 18 Apr 2016

Over the years I have used a lot of tradies and have found that in all my dealings with WR Engineering they have always been honest, helpful and did an excellent job using first class materials. They have just replaced two roller doors and another perfect job by a very pleasant young man called Grant.

Anonymous
18 Feb 2016

Our roller door got jammed last week. We called WR and they came within a couple of hours and got it fixed. Good service.

Approximate cost: $150

WR Engineering 18 Feb 2016

I'll be sure to pass along your kind words to Craig and the rest of the garage door service team.
Thank you.

verified email - 19 Mar 2015

Bad customer service. Supplied the incorrect material. The mistake was not the issue, it's the fact that their attitude was not to make any discount or to deliver the correct product absolving any responsibility for their error, and hence costing me two visits to obtain the correct product. I went to Another company in the end, whom are cheaper, and included in their price is no charge delivery anyway. This other company have made a mistake with delivery which is fine, especially when they were quite  happy to deliver the correct product, not at my expence. I will never buy from WR Engineering again. Very happy with the alternative company.

WR Engineering 18 Feb 2016

Hi Martin,

Your post has only just been brought to my attention. I am sorry to hear about your unfortunate incident with our team. Let me investigate this further and Ill get back to you by the end of next week.

Apologies again Wayne.

WR Engineering 26 Feb 2016

Hi Martin,

I've investigated the incident as best as I can, taking into consideration the time that has passed. I spoke to the female staff concerned and was told a very different story about her experience. Could you please email me your best contact number so we can discuss this? Once again I apologize for this negative experience with my company.
Regards Wayne.
[email protected]

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