Wirst car wash ever for tge most money charged me $70 and basically onlt cleaned half my car -left heaps of the interioe not vacuumed,sticky stuff was left near my hard brakes and most of the interiot not dusted and did nit touch the back hatch cover at all !!! Waste of money

Only get 1 star because I can't give a negative! Terrible service - clean but the worst part is that the cargo cover was removed from and not replaced in my car so now I need to get a new one ($792). When I called to ask where it was management was rude and told me there had never been a cargo cover in my car. Stay away

These guys simply do not know how to wash a car. The car appeared clean however, it is now covered in scratches. They simply tried to wash it dry. I will now need to polish and wax the car to restore it to a respectable state.

Approximate cost: $45

What a major let down and temper boiler. First and last visit. Please don't waste your time and money like I unsuspectingly did. I paid for a wash and polish for $90. And the amount of soggy soil/dirt still on the car, around the grilles and number plates you could run your finger along and it would be liberally crusted with dirt, and this was supposedly after it had been washed. And to top it off they didn't even polish my car which they had to do after I questioned them and asked to speak to the manager who was nowhere to be found. So dishonest. So very disappointing.
They are a discredit to any hardworking credible car wash business and most unfitting of the Chatswood Chase cohort of outstanding businesses.

Approximate cost: $90

Shocking. Don't know why I keep going back to be constantly disappointed. I have two kids and no time so I like the convenience of this service but I'm done forking out $60 for a job half done.
Literally, today whole backseat not vacuumed!

Approximate cost: $60

Shocking, dodgy and a complete waste of money. My kids could have done a better job. Check your car before you pay - complete and utter rip off.

Approximate cost: $95

I went to this car wash this afternoon.
I had money in my console, although just a small amount, I realised it wasn't there when I opened it later tonight! How untrustworthy!!!
My car windows barely look touched, it was a horrible clean!!! Won't be going back! For $45!!! There are cheaper and far better car washes out there, who don't steal your spare change!!!

I've use this car wash for 5 years, getting my car washed about once a month. They are polite and have always done a good job on my car, even when I've taken my filthy parent's car (sorry dad). They are quick and thorough. I have bought 2 vouchers since, which lets me drop in, leave the car (like valet parking!) and then leave without hassle.

I wanted a thorough clean, inside and out, of my car while I shopped. Foolishly, I expected this place to fit the brief.

Firstly, you can't actually see the price list until you've parked your car in the waiting bay in the underground car park at Chatswood Chase (level B2) and by then you're 'trapped' and they've started the hard sell.

My car - a small euro hatchback - was really dirty because I park it outside and it hadn't been washed in weeks. So, I asked for a clean inside and out and a hand polish. I was quoted - wait for it - $350!!!! I nearly choked and eventually settled on a 'detailed clean' including interior + hand polish. This was $150. Silly me, I should have just driven off. But I'd fallen for a classic sales trick. After $350, $150 sounded cheap :( Unfortunately, I needed it clean that afternoon and I was in a hurry to get the shopping done so my judgement was impaired.

When I returned 2 hours later the car was certainly cleaner but I had to get them to redo parts of it where they'd missed patches. Stupidly, I didn't check the inside because they'd locked it and had the keys in the office.

When I got out into the sunlight I could see that I'd been ripped off. The inside was untouched - and I've taken photos to prove it. There was no evidence that they'd had a vacuum cleaner anywhere near it. Outside, the rear panels had been cursorily washed but there was no evidence of any hand polishing and lots of detergent and water spotting. The only bit that looked 'glossed up' was the bonnet, and that was the area that I'd made them redo because it looked so obviously dirty. It's clear that the polish/sealant I'd paid for hadn't been applied and all I'd got for my $150 was the kind of quick clean my kids would do. The guys at the local car wash next to the servo do a better job, AND they do the inside. And they only charge $38.

It's clear that these guys rely on the convenience factor and don't care about repeat business. I can't imagine anyone would ever go back and I imagine they must spend a lot of their time arguing with irate customers. No wonder the manager hides in a locked office with no window. It says a lot about a business when you have to physically hide from your customers.

BTW, I paid in cash, as requested, with no ringing up of the sale and no receipt (I'll be passing this observation onto the ATO because, seriously, what business that charges an average price well over $100 requests payments in cash only? The small benefit from avoiding merchant charges would far outweigh the loss of business from those who want to use a credit card.)

Approximate cost: $150

Very quick, professional, and my car looked sparkling clean afterwards. I am satisfied with the way they handled everything and they were extremely efficient throughout the process. Prices also very affordable, definitely will revisit.