Had a weird printer issue that was driving me crazy. Robert was able to figure it out, solve it and fix up a few other things on my computer at the same time. Cost-effectively too!
wonderful peace of mind having someone i can contact at any time. I was referred to Robert by another company. Robert brought my emails to his own server and spent hours on a Sunday morning making sure my emails could be read when i went overseas.
I downloaded some software - it pretty much killed my laptop. Robert told me that I wasn’t the first to suffer from this particular software almost killing my laptop. He saved my laptop - even though I thought I might have to buy a new laptop. He brought my laptop to my home and set it up for me. I was so appreciative of all the work he did for me. ️
I called Robert for support when i thought I received a SCAM and contacted Robert. Robert assured me that he was good at viruses and would make sure that I wasn't getting scammed. When i had an issue installing the remote software (because of my slow internet) Robert drove out to my house and installed it for me without charging me any extra. Thank you so much Robert for saving my computer.
I just want to say as usual excellent service by Robert after we got scammed. Thank you.
Robert is friendly and an outstanding computer technician with integrity and could see my distress of being possibly hacked on my phone by scammers needed a speedy solution as I was doing banking the next day and I needed to certify that my phone was scanned and virus free. He not only made an early house visit checked my phone thoroughly but made sure there was no malware or suspicious apps in place. He took the time to explain how these scam artists operate and is impassioned to educate innocent people on the tactics used by these cyber criminals.
Robert was very efficient in working out my computer problems and his service was fast. I would be happy to recommend
convienant, polite and speedy service. Robert made sure my computer didn't have any viruses and gave me measures to protect myself in the future.
Robert was very friendly and helpful. Happy to recommend
Recently our computer began slowing down significantly and would occasionally encounter errors on startup. Different programs also started glitching or stopped working altogether.
Finally, last week we turned our computer on only to find that all of our Microsoft products now claimed they were unlicensed! I researched computer repair companies in our area and found that Zoo Computer Repair had great reviews and the experience to be able to help with the software errors we were experiencing.
Robert from Zoo Computer Repair answered the phone quickly and his customer service was second to none. He was very courteous and helpful. He was clearly very knowledgeable, had a lot of experience with software and hardware troubleshooting and was able to diagnose a probable cause for the problem very quickly (corrupted data).
Robert was able to fix the problems we were encountering remotely and for a very reasonable price and our computer is now working much faster and completely error free. He was also able to advise us on software that would help us to avoid these problems again in the future. We were very happy with Robert’s service and will definitely be calling on him again for any future computer repair needs. Thanks Robert!
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