Every visit has been great.Have top and bottom both are extremely comfortable.Both have been repaired the first was when I left the top one on the table and my dog decided to crunch on them they were in pieces and frances repaired them perfectly.then I dropped the bottom on concrete and they broke in half once again fixed to perfection.My dentist was very impressed with the work Frances did when I visited for my regular checkup.I travel 2 hours to see frances