I purchased some wool from Spotlight Taree to knit 2 jumpers I bought enough wool according to the patterns but it soon became evident that i need extra. I contacted the above store and gave the staff in the hobby section the brand, colour number and dye lot. In the mean time i contacted the manufacture of the wool who where no help. It took a few weeks but the wonderful girls of the Taree Spotlight store matched the colour and the dye lot by contacting other Spotlight stores. They arranged the Yarn to sent to the Taree store from other Spotlight stores within NSW. I was able to complete the gifts that i was was making.