It took a while for the tradespeople to start and finish the job, but I find that all businesses are very busy these days. Once they got here the two tradespeople did a very professional job. They took a window out, and had a hole cut in the glass, replaced it and installed a fan (they did not wire it in), they replaced a water damaged panel in the kitchen and the big job was replacing a window. I requested that it had to match the old window and it did. They took care to fit the window perfectly. They cleaned up after themselves. The job was expensive but still cheaper than other quotes we received. They answered the phone when we had questions. We were very happy with all the work they did.