Reviews by sa716

This review is for LivingStyles, Lidcombe NSW

verified email - 26 May 2017

Purchased 2 x bedroom sets online for my sons for their birthday in February, was told a month later that the items weren't available in colour we wanted. Why did they wait so long to tell us?? A few weeks later then we were told that there was only 1 of the beds available! We were given the option to pick another bed, then after I said I didn't like their other options I was given a refund.
Even when the items were to be delivered there were issues - the delivery company had no idea of delivery and we were told varying things (that it hadn't left Melbourne, that it wouldn't be delivered til next week when the tracking said it was in Brisbane etc) and the items just turned up that day.
In addition - we now only had odd matching bedroom sets and only 1 bed. However they were still offering these items to buy online even though we were told a month ago that we couldn't have them.

A few months later I was searching for similar bed to match the odd set we had purchased from Living styles when the living styles website said the bed we had bought was available - so I contacted living styles and were told they were available. We hesitantly purchased them given our last experience just so we could have matching beds - only to be told weeks later that they weren't in stock! And their website said you could still buy them!
So once again we had accrued credit card interest fees for the second time for something that 'they didn't have'.
After a very large complaint, I was simply offered to pick another bed or a refund. When I said I would just wait for the next shipment, I was told I would be just given a refund. What an incompetent company.

Either they are trying to rope you into buying something they clearly and knowingly don't have so they can sell you something else just to get your business or they have no idea what is going on in their own business.

My advice - just don't go there.

Approximate cost: $3000

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