I enjoy the classes. Most teachers plan well and know how to run a successful class. But classes are often very full during peak times or booked out days ahead.
One look online will show that they are continually signing up 'first time members' with vouchers on discount websites, which means the quality of the service provided, and the availability of classes, is going down. They don't appear to be adding extra classes to fix this. It's angering that they don't appear to be giving proper attention to the service (for which a high price is paid) for the members that have already signed contracts.