Terrible Customer Service, Would not recommend to anyone!

The installers left live electrical wires outside where children play. Sales rep didn't care and stopped taking my calls. The electrician we called was horrified that the wires were left in that state by ColdFlow and said we were so fortunate no one was injured. We are having issues with cooling post installation however again the sales rep won't take my calls and has referred me to someone else whose name he won't supply and who I have never heard back from. Such poor form ColdFlow!