Sophia and Chloe are both very friendly and professional. I'm from Sydney and haven't been able to find a decent, reliable place for my eyelashes since moving here. The quality of the eyelashes are amazing and they are very experienced. it's been a month and my lashes are still intact. They even text you after their service to let you know what lashes you had done and give you a complimentary eyelash brush. Love them! Thanks Chloe!