Reviews by stephens586

This review is for Shannons Insurance, Cheltenham VIC

verified email - 13 Jul 2023

I have had a water pipe burst in the roof, wetting a book shelf containing photo albums, books and computers.
I have baby photos completely ruined. After 1 month i have still not spoken to my case manager. Shannons have organized to fix and replace everything that can be done easily.
They have totally ignored every request i have made in writing and over the phone to put me in touch with my case manager so i can get my photos looked at and restored.
I have spoken with no less than 6 different claims managers and all have told me that they will contact my claims manager via email and phone.
WORST COMPANY EVER.

Approximate cost: $1

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