Reviews by swim

This review is for Better Pools and Spas, Blaxland NSW

verified email - 16 Feb 2017

Worst company ever - took 16 months to build our pool which was supposed to be done in 12 weeks. No one communicates, messages left remain unanswered, promises never ever fulfilled. So, so, so much frustration and heart ache. Supposed to be swimming by Christmas 2015, it's now February 2017 and finally we're done. Pool is now finished but struggling with them until the end, when they sent us an invoice for something that was due to their own negligence. Tried to fight it but they wouldn't hand over the pool (incl cleaners etc.) until we paid. Avoid please. One massive nightmare.

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