Worse removalists I've ever had

You took 6 hours to move 10mins down the road. Drove 20mins the opposite direction. Carried 1 box at a time (some small and light) and never used anything to move boxes quicker. Completely broke a TV and damaged a seat. 1 of your men were on the phone the entire time. Now your refusing compensation? Not very happy at all!! I've moved from Brisbane to the Gold Coast with the MORE to move and it took half that time INCLUDING the travel.