After being fed up with our second choice builder we approached the Weeks Building group through their online help chat late on a Friday night. We had a very fast response and were pleasantly surprised with the ease in which our interactions were. By Sunday afternoon we had managed to achieve what we weren't able to with our two previous builders in 5 months. Everything ran very smoothly proceeding to the bank approval stage, when our bank decided that our previous pre approved loan amount was declined and they would no longer be able to help us. Eventually through a broker we were able to gain appropriate finance through another bank and we are about to have our slab poured this week. The banking fiasco set us back 9 months. Weeks worked with us, understood that none of the delays were our fault and helped out without pressuring us to hurry up or cancelling the build.