Things went well initially but as soon as the deposit was paid the service declined significantly.

I had made decisions based on the advice of my sales consultant which ended up costing me more money to fix only to be told that I shouldn't have taken his advice. Have recently found that much of the advice given was incorrect or irrelevant.

Upon handover there are still many issues which the builder is reluctant to address.
Such as:
-Incorrect power points installed
-manhole covered in fingerprints
-brickwork is damaged, dirty and covered in mortar throughout
-deadlock doesn't align
-sliding door doesn't close

In addition to this, there are some quality issues. -The paintwork throughout the house is pretty amateur with damage just being painted over as opposed to being fixed.
-Paint overspray not cleaned up.
-The skirtings aren't very straight.
-Was left dirty inside and out.

Overall customer service isn't very good and do not expect anything after handover.

Wouldn't recommend them.

Take your money elsewhere.