Purchased Wedding Dress for $2990 they insisted on using their alterations lady and I went ahead and had $770 of alterations to Wedding Dress including shortening hem. When I picked up Dress I advised the dress was not right as the hem underneath could be seen. I was told I was incorrect and that it was hemmed perfectly. I trusted the team as they were the 'professionals'. I received 229 full length photos from these photos the inner hem was visible in 215 photos or 93%.
The dress was not at an adequate standard, it was defected and didn't look acceptable. They confirmed the hem was longer than the outer lay and my bridesmaids should have pulled it to the sides, very helpful being told after the wedding. They refunded the hem $350. To me this is unacceptable. They also advised I should lose the weight and redo my photos.

Approximate cost: $4000