WARRINGAH MALL, BROOKVALE NSW.
After paying for a package of 4 treatments, I was shocked when during the final treatment, laying half naked on the table, they insist I pay more to get the last part of the treatment completed to the same point as the rest I had already received the last 3 times. Even the manager who I ended up talking to on a mobile phone, while still sitting on the table with no pants on insisted I was wrong and that their system had no record of my complete list of areas being treated. They blamed the girl that no longer worked for the company for giving away 'free treatments'. I never asked for a free treatment or was even aware that their system wasn't updated properly. I was not given any options.
They lost an almost satisfied customer who was ready to spend another $1200 for another treatment package because they would honour a $50 difference to the expectation their employee had set. Really bad business sense. Clearly being run by a bunch of muppets.

Approximate cost: $880