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Word of Mouth cleaners in Heidelberg receive an average rating of 4.7 based off 131 reviews.
"Daniel & Jessica did an excellent job. They are amazing cleaners very polite and only ready to listen to how I want..."
"Michael and Lara are highly professional in their work, the attention to details are amazing! They are a very caring..."
"We had our ducted heating cleaned out (ours is located in the roof). Adam was great - didn't stop from the minute he..."
"My carpets are almost 10 years old, but after being cleaned, they looked and smelled like new. Your company was able..."
"Cleaned 3 air conditioners and looks like Terry did a great job. If all goes well I expect to hire him again when..."
"Very professional and efficient. We had no problems getting the bond back after our end of lease clean"
"On time, on the ball and a quick and efficient job as there were working as a team. Very thorough but quick...."
"These people are prompt, diligent, and get the job done in minimum time. They are also not expensive, which is great...."
"'Jason is excellent. He comes to do the gardening on a regular basis now and we've been very happy with his work.'"
"Sou and her team were thorough, fast, friendly and accomodating. I would definitely recommend them!"
"Suzannah leaves my house clean like I've never seen! Every nook and cranny sparkles...all the tiny details other..."
"house cleaning, vacuumed, mopped hard floors, dusted, cleaned kitchen and bathroom etc Alan is meticulous skilled..."
"“My oven looks brand new! Rhys was amazing, so lovely and so professional."
"Anthony has been cleaning my house for 5 years and he is always reliable, on time and does a fantastic job. I will..."
"My family has been using this company since they came on the market couple of years ago.... At the moment they give..."
"Nice ladies, great work. I would recommend highly to my friends and neighbours. Keep up the great job. Rouzanna Vink ..."
"We used Enliven Cleaning for a rental unit that was left in a very dirty state after tenants walked. Enliven came..."
" The lady who took my booking was very friendly, and clear in communication. A good experience. Carpet cleaner..."
"We were having a general cleaning for an open house coming that weekend and got this service upon recommendation of..."
Showing 20 of 25 businesses
Market Intelligence
Data-driven insights based on 131 customer reviews collected between 2008 and 2024, ABS Census data
Heidelberg is one of the pricier areas for cleaners — 37% above the Victorian average. 25 cleaners service the area with 131 customer reviews.
Our review data points to May as the busiest month for cleaners in Heidelberg, with January as the quietest — if your job can wait, booking in a quieter month usually means easier scheduling.
With household income in Heidelberg at $2,012/week (vs $1,748/week nationally), local cleaners price at 37% above the Victorian average — in line with what the suburb's income profile would predict.
Heidelberg generates 8.2 new cleaner reviews per year, running 32% above the Victorian average — giving you a larger sample to compare providers from than most comparable suburbs.
Based on customer-reported pricing on Word of Mouth, prices have risen 669% since 2008 (from $65 to $500 median), averaging 44.6% per year.
Based on 131 customer reviews collected on Word of Mouth between 2008–2024, and ABS Census 2021 data.
| Year | Reviews | Average rating out of 5 | Median reported cost |
|---|---|---|---|
| 2008 | 1 | 5.0 | $65 |
| 2009 | 1 | 4.0 | no prices reported |
| 2011 | 6 | 5.0 | $110 |
| 2012 | 7 | 5.0 | $100 |
| 2013 | 16 | 4.6 | $110 |
| 2014 | 16 | 4.6 | $70 |
| 2015 | 9 | 4.6 | $65 |
| 2016 | 4 | 4.0 | no prices reported |
| 2017 | 7 | 5.0 | $145 |
| 2018 | 3 | 1.7 | no prices reported |
| 2019 | 27 | 5.0 | $275 |
| 2020 | 21 | 4.8 | $200 |
| 2021 | 6 | 4.3 | no prices reported |
| 2022 | 3 | 4.0 | no prices reported |
| 2023 | 3 | 4.7 | $500 |
| 2024 | 1 | 5.0 | no prices reported |
Based on Word of Mouth reviews 2008–2024
Based on customer-reported prices. Outliers removed.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well Heidelberg is served for cleaners, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
Trade licences shown on the listing when the business has supplied them, with the licence number.
Where enough customers have reported it, the listing shows the typical price range for the job they reviewed.
Australians have been reviewing local businesses here since 2007. How we handle reviews, disputes and removals is set out in our Fair Play Policy.
Based on historical review patterns on Word of Mouth, cleaner demand in Heidelberg tends to peak in May and is quietest in January. Booking during quieter months may mean more providers available and faster response times.
Start by comparing reviews from real customers — Heidelberg has 131 cleaner reviews on Word of Mouth. Charis Home Cleaning (2021), Mr Duct Cleaning (2020) and End of Grime (2019) have earned a Word of Mouth Service Award (plus 3 other local award winners) — an award that recognises consistently high customer ratings over a calendar year.
Cleaners in Heidelberg have an average rating of 4.7 out of 5 stars, based on 131 customer reviews on Word of Mouth. This is below the national average of 4.72 stars.
With household income in Heidelberg at $2,012/week (vs $1,748/week nationally), local cleaners price at 37% above the Victorian average — in line with what the suburb's income profile would predict. For context, ABS Census 2021 data shows Heidelberg has a median age of 39, a median household income of $2,012/week.
