I wouldn’t even rate the VW Kedron dealership 1 star John the salesman on the front desk is completely dishonest and untrustworthy I went in a week earlier to have my transmission oil changed as my gears were slippping he replied yes this can happen to these cars in this country as the oil runs thin I told him I had a previous mechanic look at it when I was getting it serviced and the oil was a brown ish colour so I booked my car in when I collect it they said that one of my bottles of oil broke in transit and the car wouldn’t be ready on time then 5 minutes later said the car is ready, so I’m unsure if they even put all the required oil into the transmission
the next day when I was driving to work my gears started slipping again so I called the dealership to let them know where I was replied with I only asked for an oil change and no diagnostic??? I said No I explained the issue of gears slipping before booking where again I was replied with that John said I never mentioned it!!
I called into the dealership to speak to John who blatantly lied to my face denying I ever had that conversation with him he is now saying it could have been another issue and never mentioned this to me during my first visit or on my booking
I’m curious to how they tested it and didn’t come across the gears slipping
I purposely chose to go to the VW dealership to have my car fix as my car is a VW and got nothing but a dishonest service $510 out of pocket for an oil change and left with my car being no better for it they have a ZERO rating from me.

Approximate cost: $510